Infoshred, LLC · 22 hours ago
Inside Sales Representative I
East Windsor, CT
Full-time
Onsite
Entry Level
$45K/yr - $48K/yr
3+ years expInfoshred, LLC is a company focused on delivering exceptional customer experiences while driving revenue growth. They are seeking an Inside Sales Representative to engage warm prospects, identify cross-sell opportunities, and ensure client satisfaction through effective relationship management and operational coordination.
Recycling
Responsibilities
Identify and pursue cross-sell and upsell opportunities within existing accounts
Collaborate with sales leadership to develop strategies for expanding client engagement
Engage warm prospects generated through marketing or referrals, qualifying them for potential opportunities
Maintain a consistent pipeline and nurture relationships to convert prospects into engaged opportunities
Accurately track all client interactions, opportunities, and deal progress inside the Insightly CRM
Ensure data integrity and leverage CRM insights to prioritize follow-ups and forecast revenue
Maintain rigorous follow-up schedules to advance opportunities through the sales cycle
Drive timely closure of deals by addressing client concerns and aligning solutions with their goals
Act as the primary point of contact for assigned clients, ensuring needs are met and expectations exceeded
Monitor client satisfaction and proactively address issues to maintain long-term relationships
Work closely with Customer Service and Operations teams to deliver seamless client experiences
Coordinate internal resources to resolve issues and fulfill client requirements promptly
Provide a positive onboarding experience for our new or expanded relationships
Qualification
Required
Associate's degree in Business, Marketing, Communications, or related field (or equivalent experience)
3+ years in inside sales, client success, or account management roles, service industry experience preferred
Proven ability to identify and execute cross-sell and upsell strategies
Experience with CRM systems (Insightly preferred) and strong data management skills
Familiarity with sales pipelines, lead qualification, and consultative selling techniques
Willing to be an integral part of the team, able to adapt to changes, and willing to learn and practice new concepts
Able to be based out of our East Windsor, CT headquarters
Preferred
Service industry experience preferred
Insightly preferred
Benefits
Competitive base salary plus the potential for periodic project-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Professional development opportunities and access to training resources.
Employee wellness programs and team-building activities.
Company
Infoshred, LLC
Infoshred is a State of CT certified woman-owned, NAID Certified business. Infoshred was established in 1997 by Stacey J.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase