FactSet · 2 hours ago
Principal Program Manager
New York, NY, USA
Full-time
Hybrid
Lead/Staff
$147K/yr - $184K/yr
11+ years expFactSet is a company that creates flexible, open data and software solutions for investment professionals. They are seeking a Principal Program Manager to lead complex client implementations and enterprise transformations, ensuring successful delivery and measurable business value for clients.
AnalyticsFinanceFinancial ExchangesFinancial ServicesInsurTechSoftware
No H1B
Responsibilities
Manage the program and project delivery of the organization’s most complex client implementations using FactSet’s iterative implementation methodology, including enterprise transformations and hosting migrations
Own enterprise-level program governance, including scope, schedule, budget, risk, dependencies, decision management, escalation, and executive reporting across multiple workstreams
Develop, maintain, and manage detailed program plans, RAID logs, and weekly/monthly status reporting; proactively identify risks, dependencies, and delivery bottlenecks; drive mitigation plans and escalate issues as appropriate
Partner with client project management and senior stakeholders to align scope, timelines, dependencies, and communication strategies
Shape and Influence program phasing and delivery strategy to maximize business value, reduce risk, and align outcomes with client business priorities and contractual commitments
Matrix-lead cross-functional internal and client teams, setting priorities, forecasting milestones, and holding teams accountable for commitments
Identify and manage cross-program, technical environments, and third-party vendor dependencies; coordinate sequencing to minimize conflicts, delays, and delivery risk across parallel programs
Communicate project status, key decisions, priorities, and escalations to stakeholders; create and present project artifacts including status reports, risk assessments, and decision frameworks; manage expectations internally and externally
Lead resource planning and capacity management across assigned programs, anticipating constraints, and proactively resolving resourcing risks
Coordinate and manage client readiness, training, cutover planning, and transition to production, ensuring operational stability and successful adoption
Own project financials, burn-down tracking, and change control aligned with client statements of work
Contribute to PMO initiatives, standards, and continuous improvement efforts to strengthen delivery consistency and maturity across the organization
Qualification
Required
11+ years of project management experience leading complex, multi-year, enterprise technology programs; deep experience implementing financial systems for asset managers, banks, or insurers is highly valued
Exceptional executive communication and presentation skills, with a proven ability to manage expectations, influence senior stakeholders, and navigate politically complex situations
Demonstrated track record in systemic risk leadership, including identification, assessment, mitigation planning, and resolution across multiple workstreams and vendors; extensive experience using RAID logs to drive proactive outcomes
Strong leadership presence with experience leading and influencing global, distributed, matrixed teams across multiple organizations, vendors, and workstreams
Proven ability to build trusted relationships and drive alignment in high-stakes, client-facing environments with competing priorities
Ability to adapt project frameworks and methodologies to unique client circumstances and business requirements while maintaining governance discipline
Experience managing vendor relationships, third-party dependencies, and contract deliverables; comfortable working with statements of work and change orders
Hands-on experience with PM and collaboration tools such as MS Project, SharePoint, MS Teams, Jira, and program dashboards
Demonstrated accountability for delivery financial performance, including budgeting, forecasting, burn tracking, variance management, and disciplined change control aligned with client contracts
Bachelor's degree in business, finance, technology, or related field, or equivalent experience
Preferred
PMP® or PgMP® certification preferred; or equivalent experience leading large-scale, multi-year client programs within a global software vendor or management consulting firm
Benefits
Health, life, and disability insurance
Retirement savings plans
Discounted employee stock purchase program
Paid time off for holidays
Family leave
Company-wide wellness days
Flexible work accommodations
Career progression planning with dedicated time each month for learning and development
Company
FactSet
FactSet is a financial research company that offers risk analytics tools and data for institutional investors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-06-28IPO
Leadership Team
Kate Stepp
Chief Technology Officer
Helen Shan
EVP and Chief Financial Officer
Recent News
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