Auld & White Constructors · 10 hours ago
IT Analyst
Jacksonville, FL
Full-time
Onsite
Entry, Mid Level
2+ years expAuld & White Constructors is a company that believes technology drives business success, and they are seeking an IT Analyst to provide hands-on end-user support and lead IT projects. The role involves ensuring system uptime, delivering insights, and supporting enterprise applications to enhance efficiency in a dynamic environment.
Building MaterialReal Estate
Responsibilities
Provide Tier 1–3 help desk and end-user support for enterprise applications (cloud & on-premise), ensuring uptime and user satisfaction
Troubleshoot and resolve user, system, and application issues, collaborating with vendors and internal teams
Respond to and manage IT service requests, prioritizing timely and effective resolution
Design, develop, and maintain reports/dashboards (Crystal Reports, SSRS, Power BI, Excel)
Automate business processes using SQL, PowerShell, Python, and more
Lead/support IT projects: requirements gathering, planning, execution, and review
Integrate data from multiple sources (SharePoint, SQL Server, cloud APIs)
Assist with employee onboarding and offboarding, including device setup, system access, and account management
Qualification
Required
Provide Tier 1–3 help desk and end-user support for enterprise applications (cloud & on-premise), ensuring uptime and user satisfaction
Troubleshoot and resolve user, system, and application issues, collaborating with vendors and internal teams
Respond to and manage IT service requests, prioritizing timely and effective resolution
Design, develop, and maintain reports/dashboards (Crystal Reports, SSRS, Power BI, Excel)
Automate business processes using SQL, PowerShell, Python, and more
Lead/support IT projects: requirements gathering, planning, execution, and review
Integrate data from multiple sources (SharePoint, SQL Server, cloud APIs)
Assist with employee onboarding and offboarding, including device setup, system access, and account management
Working knowledge of reporting tools (Crystal Reports, SSRS, Power BI, Excel)
Scripting & automation experience (PowerShell, SQL, Python, VBA)
Familiarity with cloud platforms (Azure, Microsoft 365, Intune) and DevOps
Strong troubleshooting, customer service, and communication skills
Collaborative, customer-focused mindset with a passion for emerging tech (AI, automation)
Ability to manage multiple priorities in a fast-paced environment
Preferred
Bachelor's degree in IT, Computer Science, or related field preferred
2+ years' experience in IT, Help Desk, or Business Analyst roles
Certifications (CompTIA A+, Azure Fundamentals, ITIL Foundation) a plus
Experience in the AEC (Architecture, Engineering, Construction) industry is a plus
Benefits
Great earning potential and competitive benefits
On-going training and opportunities for career advancement
We’re consistently ranked one of Jacksonville’s “Best Places to Work”
Company
Auld & White Constructors
Auld & White Constructors is a construction company providing renovation and construction services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nathaniel Marty
Chief Executive Officer
Justin Maryak
Chief Operating Officer
Recent News
Seattle TechFlash
2025-04-21
Jacksonville Business Journal
2025-01-21
Jacksonville Business Journal
2024-12-23
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