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NEOGOV · 2 days ago

Water Systems Operations Superintendent I/II - Environmental Services Department

San Jose

Full-time

Onsite

Mid, Senior Level

$129K/yr - $168K/yr

2+ years exp

NEOGOV is seeking a Water Systems Operations Superintendent for the City of San José's Environmental Services Department. This role involves supervising the operations and maintenance of Municipal Water System services and ensuring compliance with water quality regulations.

GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech

No H1B

Responsibilities

Plan, organize, and direct the operations of potable and recycled water distribution facilities

Ensure that water quality samples are taken daily to ensure compliance with state health standards

Operate pumps and valves by both local and remote control to regulate water flow through a distribution system; collect, interpret, and analyze data from a computer based supervisory control and data acquisition (SCADA) system and visually inspect meters, gauges, and charts

Control the response to customer requests and complaints through supervision and scheduling of personnel

As standby duty supervisor, respond to serious malfunctions, equipment failures and other emergencies (during the workday and after hours)

Qualification

SWRCB Distribution Operator Grade 4SWRCB Water Treatment Operator Grade 1SWRCB Distribution Operator Grade 5SWRCB Water Treatment Operator Grade 2SCADA softwarePotable water distributionCustomer ServiceMulti-TaskingTeam Work & Interpersonal SkillsLeadershipCommunication SkillsProblem Solving

Required

Two (2) years experience as a lead or foreperson over employees performing potable water distribution or treatment operations

Possession of a valid driver's license authorizing operation of a motor vehicle in California

Possess and maintain valid SWRCB Distribution Operator Grade 4 certification

Possess and maintain valid SWRCB Water Treatment Operator Grade 1 certification

One (1) year experience as a Water Systems Operations Superintendent I with the City of San José

Possess and maintain valid SWRCB Distribution Operator Grade 5 certification

Possess and maintain valid SWRCB Water Treatment Operator Grade 2 certification

Preferred

Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations

Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility

Experience with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel

Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner

Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction

Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s)

Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives

Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome

Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness

Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills