MRC Global · 9 hours ago
Steam Solutions Technical Inside Sales Representative
Greater Houston
Full-time
Onsite
Entry Level
1+ years expMRC Global serves the oil and gas industry and is seeking a Technical Inside Sales Representative. This role is responsible for delivering customer service through the order process of pipe, valves, and fitting products, while maximizing customer value and driving company strategies.
EnergyIndustrialLogistics
Responsibilities
Develop knowledge of customer accounts to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis
Respond promptly to customer requests for quotes by sourcing products from existing Company inventory or buying them externally
Build quotes that simultaneously create value for the customer and profitability for MRC Global
Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs
Apply a thorough understanding of MRC Global’s primary product ranges, including pipe, valves, and fittings products, to accurately locate the products requested by the customer
Develop and apply an in-depth understanding of the market for individual product categories, price products to concurrently maximize margins while winning bids
Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed
Promptly problem-solve and resolve the most common customer/order challenges by listening to customers’ needs and concerns
Validate that the product(s) specified in customers’ quote requests are permitted per their respective approved manufacturer’s list (AML) or other customer-provided specifications
Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes; consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience
Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs
Qualification
Required
Typically requires one (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse/shop services
OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales
Demonstrated technical knowledge in one or more specialized product categories (valve automation, controls, instrumentation & measurement, carbon steel pipes, fittings, & flanges, corrosion-resistant products, gas products, or steam products)
Proficient in the use of computers and MS Office products (Word, Excel, PowerPoint, and Outlook) and advanced knowledge base in MRC Global's proprietary software to work efficiently
Ability to communicate and promote ideas and transfer detailed and technical knowledge to others
Ability to effectively present information in one-on-one and small group situations
Attention to detail, works with a sense of urgency
Executes role with some assistance and supervision
Company
MRC Global
MRC Global distributes pipe, valves, fittings, and infrastructure products to industries.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$713MKey Investors
Cornell Capital
2025-06-26Acquired
2024-10-29Post Ipo Debt· $350M
2015-05-19Post Ipo Equity· $363M
Leadership Team
Rob Saltiel
President & CEO
Grant Bates
Senior Vice President NA Operations & Ecommerce
Recent News
2025-11-10
2025-11-07
2025-11-07
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