Dollar General · 14 hours ago
Senior Director of Store Operations (pOpshelf)
Goodlettsville, TN
Full-time
Onsite
Director/Executive
10+ years expDollar General is a company committed to serving others and providing career opportunities across various sectors. The Senior Director of Regional Operations will lead and oversee pOpshelf operations, focusing on operational excellence, talent development, and profitability while ensuring a best-in-class customer experience.
Retail
Responsibilities
Lead and develop Senior Managers, Directors, and District Team Leaders through goal setting, performance management, succession planning, coaching, and mentoring
Partner with HR to design and execute leadership development programs, retention strategies, and field leader training initiatives
Own regional P&L performance, ensuring achievement of annual sales, expense budgets, labor targets, gross margin, and profitability goals
Develop and manage annual, quarterly, and weekly sales forecasts and expense budgets by store, district, and region
Establish and enforce store operating procedures (SOPs) and training programs to drive operational consistency and customer satisfaction
Lead market visits to assess store execution, merchandising standards, and talent gaps
Drive financial analysis and reporting, including creation of store-level P&L models for impairment modeling
Lead development and maintenance of Power BI dashboards and ad hoc reporting to support operational decision-making
Direct all aspects of visual merchandising, including MAP/MAG execution, field training, and SOP development
Identify critical business needs and lead execution of short- and long-term projects to enhance operational performance
Partner with Real Estate on site selection, annual evaluations, and store closures
Develop and implement asset protection strategies to minimize shrink and enhance safety across all stores
Qualification
Required
10+ years of progressive leadership experience in retail operations, including multi-unit management
Proven ability to lead large teams and deliver results in a fast-paced, growth-oriented environment
Strong financial acumen with experience in P&L management, forecasting, and data-driven decision-making
Expertise in operational process improvement, merchandising, and inventory management
Advanced proficiency in data analytics tools (Power BI, 1010 data) and reporting systems
Strategic Leadership and Operational Excellence
Financial & Analytical Acumen
Talent Development and Succession Planning
Cross-Functional Collaboration
Change Management and Process Improvement
Company
Dollar General
Dollar General has been Serving Others for approximately 85 years.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Owen
Chief Executive Officer
Todd Vasos
Chief Executive Officer
Recent News
bloomberglaw.com
2024-11-21
2024-05-04
Business Journals
2024-05-01
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