Versaterm · 9 hours ago
Project Delivery Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expVersaterm is a global public safety solutions company helping agencies transform how they serve their communities. The Project Delivery Specialist is responsible for supporting the successful delivery of customer facing add-on projects related to the Versaterm CAD/RMS suite, ensuring effective communication and task follow-through to keep projects on schedule and aligned with customer expectations.
AppsElectronicsInformation TechnologyPublic SafetySaaSSoftware
No H1B
Security Clearance Required
Responsibilities
Coordinate and support execution of customer add-on projects such as CAD/RMS patches/upgrades, conversions and interface implementations
Serve as the central point of coordination between the technical engineers and customers for defined project scope
Track and report on project progress, identify task dependencies, and ensure timeline follow-up on outstanding items
Work with the Implementation Manager to create, maintain, and update standardized project documentation such as checklists, tracking sheets, and interface control documents
Participate in interface planning sessions, assisting in the gathering of requirements, documenting specifications, and tracking tasks to completion
Support onboarding projects by coordinating interface deliverables, managing conversion planning activities, and providing training assistance as needed
Perform other related duties as assigned to support team objectives, departmental needs and overall organizational priorities
Qualification
Required
2-4 years of experience in project coordination or support, preferably in a technical or public safety software environment
Strong background in project deployment, technical support, and customer service
Strong organizational and time management skills; comfortable managing multiple concurrent tasks and attention to detail
Demonstrated ability to follow through on tasks and complete deliverables independently when given clear direction
Experience working in a team-based environment with exposure to client-facing project work
Proficient in Microsoft Office tools including Word, Excel, and Teams
Experience with project management and task-tracking tools is required
Excellent communication skills, both written and verbal, with the ability to liaise effectively with technical and non-technical stakeholders
Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy
Candidates must successfully pass a comprehensive, fingerprint-based background check
Preferred
Familiarity with Kantata is strongly preferred
Familiarity with Versaterm CAD, RMS, or similar public safety software systems is a plus
Bachelor's degree in Business Administration, Communications, Project Management, or a related field is preferred
Benefits
Comprehensive benefits offering
Variable compensation such as incentive plans or discretionary performance bonuses
Company
Versaterm
Versaterm’s ecosystem of innovative solutions is for public safety agencies, forensic scientists, court systems and school systems.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-11Acquired
Leadership Team
Steve Seoane
Chief Executive Officer
Johann Jooste
Chief Technology Officer
Recent News
2026-01-22
Campus Safety Magazine
2025-12-03
2025-12-03
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