Livingstone College · 15 hours ago
Billings and Receivable Coordinator II
Salisbury, NC, US
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expLivingstone College is a private, four-year liberal arts institution founded in 1879. The Billings and Receivable Coordinator II supports the billing and collections processes by working directly with students to manage their outstanding receivables and ensures accurate account resolutions, while also handling billings associated with third-party sponsors.
Higher Education
Responsibilities
Review third-party contract authorizations and tuition assistance forms and apply appropriate payments to student’s accounts. Ensure third-party contracts are processed and billed according to program specifications to prevent delays in payments
Organize, prepare and distribute invoices for tuition, fees, room, board and other student charges to third-party sponsors. Submit invoices to billing portals such as WAWF, GoArmyEd, Americorp, and TTPF for each semester. Ensure accurate and timely processing of invoices, adhering to the college policies and procedures
Track and maintain all functions relating to third-party billings, departmental tuition payments, exemptions, and waivers, such as supporting documentation, collection activity and payments for audit and reporting purposes. Perform collection efforts on third-party contract accounts until paid in full
Apply payments to third-party contract accounts and ensure proper allocation of funds
Review and Process Departmental tuition payments, exemptions and waivers in Jenzabar. Review exemptions and waivers for compliance with SAP and excessive hours
Counsel students on short-term internal payment plans with an established signed promissory note. Monitor monthly activity and perform collection efforts for payments not received according to the agreement. Provide a report of the activity to supervisor
Place and release student account holds in Jenzabar
Research outstanding items on account reconciliations provided by Accounting services, ensuring the resolution and clearing of any pending transactions
Initiate the refund process for third-party contract overpayments and returns to the sponsors
Assist in the processing and assignment of delinquent accounts to collection agencies
Assist in the distribution efforts when mailing delinquent notices by term and other mailings
Maintain all promissory notes created within the scope of the Bursars Office
Audit, research, and reconcile student and non-student contract accounts
Provide excellent customer service by phone, fax, e-mail, mail, or in person
Perform daily cashiering functions, daily bank deposits, and reconciling of cash
Record and receipt of payments received during the day and events
Maintain required petty cash reconciliation
Maintain files, process payments for Internal College transactions such as rental receipts, check copies, returned checks, etc
Verifies and records donation deposits from the Institutional Advancement Office
Print edit reports for each batch of deposited funds
Records electronic fund transfers (EFT) and reconciles with the transmittal document
Verifies student account balances to accept payment for transcript requests
Perform other related duties as assigned
Qualification
Required
Eight (8) years of experience in billing, accounts receivable, collections and providing customer service
Associate's degree and six (6) years of related experience or Bachelor's degree and four (4) years of related experience
Attentive listening skills with the ability to help others communicate ideas and thoughts, multi-task
Excellent customer service, math skills, and computer skills, need to understand student financial aid and student accounts
Able to communicate verbally and in writing, clear and effectively
Preferred
2 years' experience with accounting and cashiering functions preferred
Jenzabar experience preferred
Benefits
Competitive compensation
Attractive benefits package
Company
Livingstone College
Livingstone College is a school in Salisbury.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dr. Maria Arvelo Lumpkin
Senior Vice President & Chief Operating Officer
Recent News
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