Network Technician jobs in United States
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US Tech Solutions · 15 hours ago

Network Technician

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a Network Support Specialist responsible for supporting and maintaining the DJJ network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Help Desk & Ticket Management
Respond to and resolve help desk tickets related to:
Respond to Wired and wireless network issues
Network account onboarding and offboarding via custom scripts
Infrastructure-related incidents
On-Call Support Rotation
Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets
Provide support for Microsoft administrative tasks, including:
Entra ID (Azure AD) management
Group policy and user provisioning
Microsoft 365 administration
Assist with server administration tasks, including:
Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates

Qualification

Microsoft Entra IDMicrosoft administrationWindows ServerTroubleshooting networkingCustomer serviceWiring closetsRuckus switchesDeskpro Ticketing SystemActive DirectoryDNSGroup PolicyCommunication skillsDocumentation skills

Required

5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service
Candidate must have a VALID Driver's License in order to drive a State Vehicle to various locations within SC
Candidate must be a CURRENT SC resident. No relocation allowed
Bachelor's Degree. May sub for equivalent experience

Preferred

Experience with wiring closets
Experience with Ruckus switches
Experience with Deskpro Ticketing System
Experience with Active Directory, DNS, and Group Policy
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Company

US Tech Solutions

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US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.

H1B Sponsorship

US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)

Funding

Current Stage
Late Stage

Leadership Team

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Manoj Agarwal
Chief Executive Officer
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Company data provided by crunchbase