Solutions Analyst I - Technical Release Management jobs in United States
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Chase · 6 hours ago

Solutions Analyst I - Technical Release Management

position8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Chase is one of the oldest financial institutions, offering innovative financial solutions. As a Solutions Analyst I, you will bridge partnerships between product owners, business, operations, and software developers, while leveraging technical fluency to assist in documenting business and data flow requirements.

BankingFinancial Services

Responsibilities

Supports scheduling, readiness checks, and execution for IAM releases; assist with change records and approvals in the Service Management tool and coordinate release activities with Engineers
Maintains JIRA boards and workflows; prepare concise status updates, metrics, and dashboards (Excel), and escalate risks/blocks
Partners with QA/engineering on test readiness, regression and performance sign offs, and release criteria; help track User Acceptance Test (UAT) outcomes
Captures runbooks, release checklists, and playbooks in Confluence; standardize templates and maintain current artifacts
Uses light scripting (e.g., Python, Shell) to streamline data collection, report generation, and routine checks; contribute to simple automation of release tasks
Drafts clear partner and operations comms (pre/post release), and coordinate touchpoints across Product, Operations, and Engineering

Qualification

Applied architecture principlesAgile/Scrum practicesBasic scripting (Python/Shell)ServiceNowJIRAConfluenceExcelAnalytical mindsetProactive improvement orientationClear communicationAttention to detail

Required

Baseline knowledge or equivalent expertise in applied architecture principles and the ability to understand the alignment of technology with business strategy
Strong organization, attention to detail, and follow through
Clear verbal and written communication; comfortable engaging cross functional teams
Experience with Agile/Scrum practices and ceremonies
Some Hands on experience (or coursework/internship exposure) with; ServiceNow (change/incident records, approvals), JIRA (issues, boards, workflows) and Confluence (documentation), Excel (pivot tables, charts) and basic scripting (Python or Shell) for simple automation/reporting
Strong analytical mindset; ability to learn technical concepts and tools quickly
Ability to manage multiple tasks and deadlines in a fast paced environment
Proactive, continuous improvement orientation; comfortable proposing process enhancements

Preferred

Basic familiarity with test coordination and UAT workflows
Exposure to release readiness checks (implementation plan, back out plan, validation steps)
Introductory SQL or data querying for metrics/reporting

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase

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Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.chase.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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