Lithia & Driveway · 20 hours ago
Bilingual Customer Service Representative
Driveway is the digital retail arm of Lithia & Driveway, focused on making car ownership easy and enjoyable. The Bilingual Customer Service Representative is responsible for delivering customer website support and coordinating vehicle purchases, ensuring a smooth digital transaction process for customers.
AutomotiveRetail
Responsibilities
Driveway website concierge/brand promise expert:
Customer Concierge:
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer’s home
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned
Qualification
Required
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Benefits
Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Company
Lithia & Driveway
Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO
Recent News
2026-02-04
Anchorage Daily News
2026-01-08
State of Alaska Department of Law
2025-12-30
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