Bilingual Customer Service Representative jobs in United States
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Lithia & Driveway · 20 hours ago

Bilingual Customer Service Representative

Driveway is the digital retail arm of Lithia & Driveway, focused on making car ownership easy and enjoyable. The Bilingual Customer Service Representative is responsible for delivering customer website support and coordinating vehicle purchases, ensuring a smooth digital transaction process for customers.

AutomotiveRetail

Responsibilities

Driveway website concierge/brand promise expert:
Customer Concierge:
Answers questions and helps move the digital transaction process forward
Coordinates virtual inspection using our inspection application
Coordinates pick-up of purchased vehicle from customer’s home
Communicate effectively with customers through chat, phone, and CRM/email
Maintain activity log
Other duties as assigned

Qualification

Communication skillsAttention to detailTime managementCritical thinkingActive listening

Required

Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking

Benefits

Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Company

Lithia & Driveway

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Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.

Funding

Current Stage
Public Company
Total Funding
$1B
2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO

Leadership Team

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Bryan DeBoer
CEO and President
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Chris Holzshu
Executive Vice President
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Company data provided by crunchbase