Mercury Insurance · 13 hours ago
SOC Analyst
United States
Full-time
Remote
Entry, Mid Level
$57K/yr - $102K/yr
1+ years expMercury Insurance is a recognized company known for its achievements and culture, recently awarded as one of America's Best Midsize Employers for 2025. The SOC Analyst role is focused on identifying, investigating, and escalating security alerts to protect sensitive information in a 24x7x365 environment, while also participating in disaster recovery and business continuity events.
Insurance
Responsibilities
Monitoring and Triage security alerts, logs, and systems to identify potential threats and filter out false positives
Conduct preliminary investigations into alerts, gather contextual data, and analyze events to understand if a real security incident is occurring
Escalate confirmed security incidents and complex alerts to higher-level engineers or other teams, providing clear summaries, evidence, and recommended next steps
Document all findings, actions taken, and evidence gathered in accordance with SOC documentation standards
Follow established standard operating procedures (SOPs) to respond to common security events and collect preliminary evidence
Stay current on the latest cyber threats, vulnerabilities, and attack techniques to better recognize and respond to potential issues
Assist with security audits and help ensure the organization meets compliance requirements
Minimize risk and exposure to system security and business interruptions of the company's infrastructure
Participate in disaster recovery and BCP events: Actively participate in disaster recovery and Business Continuity Plan (BCP) events
Qualification
Required
BS degree in Computer Science, Information Technology, related field; and/or equivalent combination of education or work experience
1-3 years of IT Security related experience and technologies
Monitoring and Triage security alerts, logs, and systems to identify potential threats and filter out false positives
Conduct preliminary investigations into alerts, gather contextual data, and analyze events to understand if a real security incident is occurring
Escalate confirmed security incidents and complex alerts to higher-level engineers or other teams, providing clear summaries, evidence, and recommended next steps
Document all findings, actions taken, and evidence gathered in accordance with SOC documentation standards
Follow established standard operating procedures (SOPs) to respond to common security events and collect preliminary evidence
Stay current on the latest cyber threats, vulnerabilities, and attack techniques to better recognize and respond to potential issues
Assist with security audits and help ensure the organization meets compliance requirements
Minimize risk and exposure to system security and business interruptions of the company's infrastructure
Participate in disaster recovery and BCP events: Actively participate in disaster recovery and Business Continuity Plan (BCP) events
Preferred
~ 2+ years in a 24x7x365 Security Operations Center (SOC) or Network Operations Center (NOC)
GIAC Security Essentials Certification
Certified Ethical Hacker (CEH)
CompTIA Security+
CompTIA CySA+
Willingness to work off-hours/rotating shifts
2 or more years of 24x7x365 Security Operations and related technologies
Enterprise Security Operations support experience
Enterprise security document creation
Understanding of IT infrastructure and networking: This includes knowledge of operating systems, network protocols, and basic infrastructure components
Security principles and technologies: Familiarity with common security threats, vulnerabilities, and mitigation strategies like firewalls, intrusion detection/prevention systems (IDS/IPS), and SIEM tools
Familiarity with basic scripting (e.g., PowerShell, Python) to automate recurring tasks and generate reports is a plus
Incident response procedures: Understanding of established processes for handling security incidents, including containment, eradication, and recovery
Security tools and software: Proficiency in using the specific security tools and software typically employed by a security organization
Communication: Clear and concise communication with technical and non-technical audiences, including reporting incidents to management and collaborating with other IT teams (including public speaking, critical business writing skills, process documentation and knowledge base article composure)
Critical thinking and problem-solving: Ability to analyze complex security data, identify root causes of incidents, and develop effective solutions
Attention to detail: Meticulous focus on identifying subtle anomalies and potential threats within vast amounts of data
Decision-making under pressure: Making quick and informed decisions during critical security incidents
Ability to work collaboratively in a team-based SOC environment and coordinate with other IT and security teams
ServiceNow
SIEM Solutions
TrustWave
Email Protection Solutions
Endpoint Detection & Response Solutions
Microsoft 365 Security Suite
Incident Management Communication tools
CV/CIRT Gov't notification process
Load balancers & Web Application Firewall Solutions
Firewall/router/networking equipment
Web Content Filtering (WSS)
Secure Web Gateway Solutions
ITIL Foundations certifications (V3 or V4)
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Company
Mercury Insurance
Mercury Insurance has offered quality insurance for personal auto insurance to homeowners insurance to mechanical breakdown protection.
5001-10000 employees
H1B Sponsorship
Mercury Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (14)
2022 (15)
2021 (8)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-29IPO
Leadership Team
T
Ted Stalick
SVP & CFO
V
Victor Joseph
President & Chief Operating Officer
Recent News
2026-01-22
2026-01-20
2026-01-16
Company data provided by crunchbase