N.C. Department of Information Technology · 11 hours ago
Program Manager I
Wake County, NC
Full-time
Hybrid
Mid Level
$70K/yr - $80K/yr
3+ years expThe North Carolina Department of Insurance is dedicated to promoting a stable insurance market and protecting citizens. The Program Manager I will provide administrative support for the Firefighters’ Cancer Insurance Program, manage program operations, and ensure timely benefits for eligible firefighters and their families.
Information Technology & Services
Responsibilities
Provide administrative support for the North Carolina Firefighters’ Cancer Insurance Program within the Office of State Fire Marshal
Assist with processing claims and verifying documentation to ensure eligible firefighters and their families receive timely and accurate benefits as provided under state law
Manage the program operations by maintaining accurate records, preparing correspondence, and assisting with the implementation of procedures in accordance with statutory requirements
Oversee contact with fire departments, firefighters, and other stakeholders to provide clear and courteous communication regarding program information and status updates
Assist with tracking program metrics and compiling data reports to support program evaluation and continuous improvement, contributing to the effective delivery of benefits and the well-being of North Carolina’s firefighters and their families
Qualification
Required
Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience
Thorough knowledge of the principles and practices of public and business administration
Considerable knowledge of human resources, purchasing, budget and accounting practices and procedures as related to the program area of assignment
Skill in program analysis and evaluation
Ability to develop and maintain effective working relationships with associates, other State officials and the general public
Benefits
12 Annual paid Holidays
North Carolina State Health Plan administered by AETNA
Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
NC State Retirement (TSERS)
WeSave Employee Discounts
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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