Administrative Program Support Coordinator III jobs in United States
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Rochester Institute of Technology · 17 hours ago

Administrative Program Support Coordinator III

positionRochester, NY
timeFull-time
remoteOnsite
senioritySenior Level
money$16/hr - $25/hr
date5+ years exp

Rochester Institute of Technology is seeking an Administrative Program Support Coordinator III to address complex issues and inquiries while ensuring compliance with university policies. The role involves managing instructional support tasks, providing student services, and assisting with course scheduling and academic coordination.

Continuing EducationEdTechHigher EducationMusic EducationSTEM Education
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H1B Sponsor Likelynote

Responsibilities

Addresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential matters
Acts as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and procedures
Assists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral
Manages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiries
Provides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progress
Supports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logistics
Contributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach events
Assists faculty with grant proposal preparation, tracks grant budgets, and provides guidance on financial processes while responding to inquiries and ensuring policy compliance
Other duties as assigned

Qualification

Office managementAdministrative proceduresAcademic program knowledgeScheduling softwareData analysisCustomer serviceRecord keepingMulti-taskingProblem-solvingCommunication skillsRelationship building

Required

Associate's degree in related field
5 years of related experience
Knowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordination
Knowledge of office software and databases, including tools for scheduling, data analysis, and managing academic records
Knowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and faculty
Skill in managing and coordinating course schedules, ensuring smooth logistics and alignment with academic calendars
Skill in communication and customer service, providing clear and responsive support to students, faculty, and external partners
Skill in problem-solving, addressing inquiries, and resolving issues efficiently while maintaining a high level of customer service
Ability to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothly
Ability to build positive working relationships with students, faculty, staff, and external partners, enhancing communication and collaboration
Ability to maintain accurate and organized records, ensuring that academic and financial documentation is up-to-date and compliant with university standards

Company

Rochester Institute of Technology

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Rochester Institute of Technology is a collaborative community offering diverse opportunities through creativity and innovation.
dateFounded in 1829
location
Rochester, New York, USA
people-size1001-5000 employees
web-link
http://www.rit.edu

H1B Sponsorship

Rochester Institute of Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (50)
2023 (36)
2022 (35)
2021 (18)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
$29.13M
Key Investors
NEXT for AUTISMU.S. Environmental Protection AgencyUS Department of Energy
2026-01-16Grant
2024-11-07Grant
2024-10-31Grant· $7.11M

Leadership Team

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Caroline Solomon
President, National Technical Institute for the Deaf and Vice President, RIT
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Neil Hair
Executive Director of the Center for Teaching and Learning and Professor
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Company data provided by crunchbase