Beyondsoft · 1 day ago
Technical Writer
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions for their clients. They are currently hiring a Technical Writer to create technical documentation, including manuals and training materials, for a global high-tech client in Boise, ID.
Responsibilities
Apply advanced subject matter knowledge to complete business issues and is regarded as a subject matter expert
Design and develop written and/or visual product related information utilized in printed and on-line (web-based) environments
Analyze customer information requirements and product specifications to define technical content strategy and plan
Builds technical documentation, service manuals, user guides, and training materials through direct hands-on experience during operation, assembly and/or disassembly of various types of printer hardware
Adhere to HP standards and style documents and templates, style sheets, script, and graphic libraries to ensure common look and feel
Upload and publish documentation and web content using SDL Tridion content management system (CMS)
Conduct quality control on all deliverables to ensure accuracy and completeness
Leads small focus teams to resolve issues impacting content development and publishing
Create/modify artwork using Adobe Illustrator, InDesign and Photoshop
Perform additional duties as assigned
Qualification
Required
6+ years relevant experience, preferred
Bachelor's degree or demonstrated experience in related field is required
Demonstrated experience with content management systems and HTML/XML based development systems
Strong, resourceful, and innovative written communication skills
Ability to understand, document, and clearly express actions necessary to operate, assemble or disassemble various types of office printing hardware
Working knowledge of Adobe InDesign, Photoshop, and Illustrator to create/edit photos/graphics
Work independently with minimum guidance and oversight
Very detail oriented
Ability to learn quickly and follow complex written and oral directions
Excellent business communication skills with the ability to relate well with customers and co-workers
Preferred
Oxygen XML authoring tool and SDL Tridion content management system (CMS) tool
Benefits
10 days per year of Paid Time Off (PTO)
8 paid holidays + 1 personal floating holiday
401(k) retirement plan with company match
Medical, dental, and vision insurance
Health savings account (HSA)
Short-term and long-term disability
Employee assistance plan (EAP)
Basic life and AD&D insurance
Health care flexible spending account
Dependent care flexible spending account
Commuter benefits
Voluntary accident & critical injury coverage
Voluntary long-term care coverage
Voluntary life and AD&D insurance
Company
Beyondsoft
Singapore is Beyondsoft's global head office. It is a global IT company that uses emerging technologies to drive customer success.
Funding
Current Stage
Public CompanyTotal Funding
$3M2012-01-06IPO
2005-09-01Series Unknown· $3M
Recent News
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