Success Academy Charter Schools · 12 hours ago
Associate, Enrollment
Success Academy is a fast-growing network of public charter schools that is expanding to Florida. They are seeking an Enrollment Associate to manage core Enrollment operations for new schools, including overseeing the scholar lottery, waitlist management, and onboarding processes.
Charter SchoolsEducationNon Profit
Responsibilities
Maintain the Florida Enrollment workflow calendar of events, processes, and communications
Coordinate and manage team and inter departmental agendas and publish post-meeting summaries
Data mining and research as needed
Support the Enrollment team as needed
Become a subject matter expert in all F.A.S.T.E.R. & Florida state Automated Student Information System functions and operations
Manage and execute all F.A.S.T.E.R. & Florida state Automated Student Information System deliverables in collaboration with the Enrollment Temp team
Support the launch of the SA Florida New Scholar Application, monitor daily metrics, and manage all application related tickets
Assist with the SA Florida lottery process, including quality checks for student application data entry and adherence to lottery preferences
Regularly audit SalesForce and SIS data to evaluate registration and enrollment data
Collaborate on data-driven adjustments to registration and recruitment activities
Monitor, resolve, and respond to all enrollment escalation tickets
Assist with data mining and research as needed
Support the Enrollment team as needed
Qualification
Required
Experience with agile methodologies and project management tools is a plus
Excellent project management skills and a positive attitude
Excellent verbal and written communication skills to interact with technical and non-technical stakeholders
Exceptional verbal and written communication skills
Ability to communicate effectively at all levels of the organization
Excellent problem solving, documentation and communication skills
Sense of humor required
Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Demonstrated ability to identify the need for and create processes where none existed
Proficient in analyzing business processes and requirements, and translating them into technical solutions
Creative and analytical thinker with strong problem-solving skills
Ability to work autonomously and in a self-directed manner with minimal supervision on both long and short term projects without hesitation to manage up to the Head of Enrollment when necessary
Ability to influence and drive outcomes among diverse group of colleagues
Is committed to our dual mission of disrupting public education to provide greater access to high quality education
Benefits
Success Academy offers a full benefits program and opportunities for professional growth.
Company
Success Academy Charter Schools
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 22,000 K-12 students in New York City.
Funding
Current Stage
Late StageLeadership Team
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