Help Desk jobs in United States
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C4 Technical Services · 10 hours ago

Help Desk

C4 Technical Services is seeking a Help Desk professional to provide end user support and troubleshooting. The role involves utilizing the Ivanti ITSM ticketing system and working closely with doctors and administrative teams to ensure effective support.

Information TechnologyTelecommunications
Hiring Manager
Shankar Raj
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Responsibilities

End user support & troubleshooting
Ivanti ITSM ticketing system. (highly preferred)
Active Directory
Microsoft Shop-M365, Azure, Admin Portal, Exchange
Ticket volume varies but good is considered completing anywhere from 5-10 tickets per day
Working with Doctors and Administrative team-likeability, great attitude, empathetic, and compassionate are character traits he is looking for

Qualification

End user supportIvanti ITSMActive DirectoryMicrosoft 365AzureEmpathyCompassionLikeability

Required

End user support & troubleshooting
Active Directory
Microsoft Shop-M365, Azure, Admin Portal, Exchange
Ticket volume varies but good is considered completing anywhere from 5-10 tickets per day
Working with Doctors and Administrative team-likeability, great attitude, empathetic, and compassionate are character traits he is looking for

Preferred

Ivanti ITSM ticketing system. (highly preferred)

Company

C4 Technical Services

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C4 Technical Services is an information technology company offering IT and telecommunication services

Funding

Current Stage
Late Stage

Leadership Team

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Mary Gaida
CFO
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Anderson Cooper
C/O installer( power tech)/wireless tech
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Company data provided by crunchbase