ePlus inc. · 15 hours ago
MSC Tier 3 IT Data Center Engineer
United States
Contract
Remote
Senior Level
$110K/yr - $150K/yr
5+ years expePlus inc. is a technology company focused on delivering solutions that make a real difference. The Managed Service Center Tier III Data Center Engineer will provide support for Data Center infrastructures and resolve incidents within the production environment, working closely with clients to address pressing business issues.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Data Center/systems support in a Managed Services Center
Must be able to work seamlessly with team to troubleshoot, isolate, and diagnose common and complex problems
Must take ownership of task work and be able to work independently to resolve customer issues and requests with minimal assistance or oversight
Resolve and manage problems immediately. Work in a team environment 7x24x365 with the ability to function with independent discretion during rotating shift work
Provide systems support functions for client end systems, which includes troubleshooting, diagnosis, and resolution. Follows through until problems are resolved
Maintains current and high-level technical skills and certifications in the Data Center field of expertise
Keep abreast of developments in computing technology and solutions to common problems
Qualification
Required
Experience/training with Pure, NetApp, Nutanix, Cisco UCS, VMware vSphere/ESX(i)
Understanding of NAS (CIFS and NFS), SAN (iSCSI and FCP), and Fibre Channel over Ethernet (FCoE)
5 or more years of Data Center systems administration experience
NCDA, NCIE, CCNA Data Center, VCP upon hire or within 6 months of employment
High school diploma required
Ability to interface directly with end customers
Ability to track efforts within existing ticketing system
Must be able to work seamlessly with team to troubleshoot, isolate, and diagnose common and complex problems
Must take ownership of task work and be able to work independently to resolve customer issues and requests with minimal assistance or oversight
Resolve and manage problems immediately. Work in a team environment 7x24x365 with the ability to function with independent discretion during rotating shift work
Provide systems support functions for client end systems, which includes troubleshooting, diagnosis, and resolution. Follows through until problems are resolved
Maintains current and high-level technical skills and certifications in the Data Center field of expertise
Keep abreast of developments in computing technology and solutions to common problems
Preferred
DevOps – Ansible, Python, and experience with Restful API's (highly desired)
College preferred
Benefits
Commissions
Discretionary bonuses
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
1001-5000 employees
H1B Sponsorship
ePlus inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (5)
2022 (9)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Leadership Team
Mark Marron
CEO
Elaine Marion
Chief Financial Officer
Recent News
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