Omnissa · 17 hours ago
Subject Matter Expert (SME) – Security & Networking Technologies
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. They are seeking a Subject Matter Expert (SME) with deep technical expertise in enterprise security and networking technologies to join their Technical Services team, where the role involves solving complex technical challenges and providing strategic guidance to customers.
Consumer ApplicationsCyber SecurityInformation TechnologyOnline PortalsSoftware
Responsibilities
Act as the go-to expert for complex technical cases involving network security, identity integrations, and secure connectivity
Troubleshoot advanced issues related to firewall policies, VPN configurations, SD-WAN, and secure application delivery
Integrate and support Microsoft Entra ID, Okta, and other identity providers for SSO, federation, and conditional access scenarios
Perform in-depth analysis of authentication flows (SAML, OAuth 2.0, OpenID Connect) and resolve associated token or access issues
Partner with Engineering and Product teams to influence long-term security and networking improvements
Create and maintain knowledge base articles, technical documentation, and best practice playbooks for internal and external audiences
Mentor frontline solution engineers and contribute to internal training and enablement programs
Participate in customer engagements, security workshops, and architecture reviews as a trusted technical advisor
Qualification
Required
5+ years of experience in network security, identity management, or enterprise networking
Strong expertise in firewalls, VPNs, SD-WAN, and zero trust architectures
Hands-on experience integrating with Microsoft Entra ID (Azure AD) and/or Okta
Deep understanding of SAML, OAuth2.0, and OpenID Connect protocols
Proven ability to analyze network traffic, logs, and device-to-cloud communications for complex issue resolution
Excellent written and verbal communication skills with the ability to explain technical topics clearly to varied audiences
A customer-first mindset with a passion for secure design and problem-solving
Preferred
Experience supporting secure network deployments across hybrid or multi-cloud environments
Familiarity with Workspace ONE UEM, Intune, or similar platforms with strong security posture
Certifications such as CISSP, CCNP Security, CEH, or Microsoft Identity and Access Administrator (SC-300)
Prior experience in escalation engineering, professional services, or advanced technical support roles
Benefits
Employee ownership
Health insurance
401k with matching contributions
Disability insurance
Paid-time off
Growth opportunities
And more
Company
Omnissa
Omnissa is a digital work platform. It is a sub-organization of Broadcom (formerly Avago Technologies).
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-26Acquired
Recent News
2025-11-19
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