NEOGOV · 6 hours ago
Corrections Case Management Counselor
NEOGOV is seeking an experienced Case Manager for the Corrections Division within the County of Volusia. This role involves evaluating, counseling, and assisting inmates, while providing social and rehabilitative services in a County correctional facility.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Interviews inmates to gather pertinent information relative to their criminal, social, and psychological backgrounds
Reviews all sentence and non-sentence records for security classification purposes
Conducts individual adjustment counseling, crisis counseling, and resource referral
Prepares and coordinates inmate participation in rehabilitative, recreational, and educational programs
Provides institutional orientation for new inmates
Establishes and maintains cooperative relationships with law enforcement, probation and parole agencies for purposes of mutual exchange of relevant information. When necessary, supplies information under legal guidelines to proper persons and agencies
Maintains files
Prepares written reports based on the results of investigation, including recommendations based on conclusions reached through documented and verifiable sources
Interprets and analyzes findings based on accumulated information
Responsible for conducting administrative hearings in which the administrative charges an inmate receives for violating an institutional rule is adjudicated in accordance with the guidelines established in the Florida Model Jail Standards (FMJS) and American Correctional Association (ACA) Standards
Determines extent of rule violation by evaluating physical evidence, testimony, written statements and written incident reports, and by applying established guidelines
Researches existing policies, procedures, rules, and regulations, administrative decisions, legal precedence, court decisions, and criminal procedures, pertaining to cases heard
Reviews reports, video footage, witness statements and any other evidence provided to determine the innocence or guilt of the accused and then decides the innocence or guilt based on the Preponderance of Evidence
Prepares and signs all hearing reports including final decision, supporting documentation and specified or recommended disciplinary guidelines
Schedules hearings by reviewing correctional officer violation reports; approves witness lists; coordinates schedule based on witness and inmate availability; assembles documents for hearing; prepares or directs the preparation of hearing files and notices; ensures that inmate is aware of legal representation rights
Reviews and studies division disciplinary actions such as privileges restrictions with correctional officers to ensure that ruling is properly executed
Recommends the appropriate level of sanction based on previous disciplinary issues
Maintains a matrix listing each disciplinary hearing and the sanctions rendered
Responsible for reviewing prior work histories of inmates in an effort to identify any work skills an inmate may possess
Interviews inmates regarding any work assignments as required
Assigns work details to inmates based on division needs, while considering the knowledge, skills and abilities of inmates
Fills job vacancies with qualified inmates
Attends work on a continuous and regular basis
Responds to emergency situations
Must adhere to Federal, State, County and Local ordinances
Performs other duties as assigned
Must be able to relocate to other county locations based on operational needs
Qualification
Required
High School diploma or GED and six (6) years of experience in case management/counseling or equivalent
Bachelor's degree in Criminal Justice, Sociology, Psychology or a related field and two (2) of experience as a certified correctional officer in a federal, state or local corrections institution, judicial establishment or group rehabilitative counseling
Must possess and maintain a valid driver's license at time of hire
Must obtain a valid Florida driver's license within 30 days of hire and maintain thereafter
Knowledge of interviewing techniques
Knowledge of investigating procedures
Knowledge of the criminal justice system
Knowledge of social and educational agencies available to develop and sponsor programs for inmates
Knowledge of adjudication in accordance with the guidelines established in the Florida Model Jail Standards (FMJS) and American Correctional Association (ACA) Standards
Ability to establish rapport with inmates
Ability to conduct thorough background investigations
Ability to analyze and interpret findings
Ability to communicate, both orally and in writing
Ability to supervise activities and programs
Ability to relate to individuals and recognize personal needs
Ability to work under stressful conditions
Ability to interact effectively with others
Physical Requirements: Light work. Ability to see talk and hear, manual and finger dexterity. Ability to lift, push, pull and/or carry 10-15 pounds. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle
Environmental Requirements: Inside work. Ability to tolerate confined, secured areas
Mental Requirements: Ability to write complex business letters, reports, evaluations, recommendations and summaries. Ability to speak publicly in a clear concise manner to relay information, directions, ideas and details. Ability to perform basic mathematical functions. Ability to read and comprehend reports, technical and professional manuals and journals, abstracts
Benefits
HEALTH INSURANCE
Medical
Dental
Vision
Flexible Spending Account
RETIREMENT
Florida Retirement System (FRS)
Deferred Retirement Option Program (DROP)
Deferred Compensation (475 Plan)
SUPPLEMENTAL INSURANCE
Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Cancer Insurance
Critical Illness Insurance
PAID TIME OFF
Personal Leave
Holidays
Bereavement
Military
HOLIDAYS
The County of Volusia observes the following holidays annually:
New Year's Day
Martin Luther King Day
Good Friday
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving (and day after)
Christmas
ADDITIONAL BENEFITS
Tuition Reimbursement
Onsite Wellness/Fitness Center
Computer Purchase Program
Direct Deposit Payroll
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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