Summer 2026 Internship: Process Analytics - Technology Delivery Team jobs in United States
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QTS Data Centers · 10 hours ago

Summer 2026 Internship: Process Analytics - Technology Delivery Team

QTS Data Centers is offering a summer internship program that provides hands-on experience in the data center industry. The Process Analytics Intern will support the Technology Delivery team by analyzing and improving operational workflows, engaging in data-driven decision-making, and collaborating with cross-functional teams.

Cloud ComputingCloud InfrastructureData CenterWeb Hosting
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Responsibilities

Assist in mapping and analyzing current business processes across Technology Delivery programs (e.g., ITAM, Infrastructure, PMO Support)
Collect and interpret operational data to identify inefficiencies, bottlenecks, and improvement opportunities
Support the development of process documentation, including flowcharts, SOPs, and performance metrics
Collaborate with cross-functional teams to gather requirements and validate proposed process changes
Participate in pilot projects and process improvement initiatives, including intake workflows and lifecycle tracking
Help build dashboards and reports using tools like Smartsheet, Excel, Power BI, or Tableau to visualize performance and impact
Contribute to the standardization of terminology and data collection practices for forecasting and workload planning
Attend team meetings and contribute to brainstorming sessions focused on strategic pillars such as lifecycle management, ROI, and compliance

Qualification

Data analysisProcess optimizationData visualizationMicrosoft Office SuiteLean Six SigmaCommunicationCritical thinkingTeam collaborationAttention to detail

Required

Actively pursuing a Bachelor's or Master's degree in Business Analytics, Information Systems, Industrial Engineering or a related field
Proficiency with Microsoft Office Suite, especially PowerPoint for presentations and Excel for data analysis and budgeting
Strong verbal and written communication skills
Critical thinking and problem-solving abilities
Must be a US Citizen

Preferred

Strong analytical and problem-solving skills with attention to detail
Familiarity with data visualization tools (Smartsheet, Excel, Power BI, Tableau) and process mapping software (Visio, Lucidchart)
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Understanding of Lean, Six Sigma, or other process improvement methodologies
Experience with ServiceNow or similar ITSM platforms
Prior internship or project experience in technology delivery or analytics
Interest in IT operations, project management, and continuous improvement
Current full-time enrollment in one of QTS's partner institutions (listed below) or a Blackstone Launchpad affiliate school: Auburn University, Kansas State University, Georgia State University, Southern Adventist University, Texas A&M University, University of Kansas
Previous internship or co-op experience in construction, finance, technology, HR, facilities engineering, or related industries

Company

QTS Data Centers

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QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.

Funding

Current Stage
Public Company
Total Funding
$2.74B
Key Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M

Leadership Team

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Brent Bensten
CTO
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J
Jon Greaves
Executive Vice President - Quality Special Operations
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Company data provided by crunchbase