Keysight Technologies · 4 days ago
Field Service Technician, Advanced Level
Bethlehem, PA
Full-time
Onsite
Senior Level
$84K/yr - $140K/yr
5+ years expKeysight Technologies is a leader in technology innovation, specializing in electronic design and testing solutions. They are seeking an Advanced Level Field Service Technician to manage customer calibration deliveries, perform maintenance and troubleshooting of electronic equipment, and ensure quality standards are met.
Telecom & CommunicationsCloud ComputingCyber SecurityIndustrialBig DataElectronicsSoftwareManufacturingAnalyticsCloud SecurityNetwork SecurityProduct DesignTest and MeasurementWireless
Responsibilities
Team leader managing all aspects of a customer calibration delivery at the customer location
Focal point between customer, delivery team, Life Cycle Manager, and direct manager
Perform manual and automated calibration, adjustments, preventative maintenance, and troubleshooting of Test & Measurement electronic equipment and 5G equipment at our Keysight service center or customer's sites
Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
Perform calibration and adjustment procedures on Keysight and non-Keysight products
Install software and firmware upgrades that may include a re-image of the customer's instrument
Utilize strong computer skills, including automated Calibration Systems
Understand, and utilize STE, TME, ETMS, and PC-based software as required
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Keysight quality program
Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
Use excellent communication and organizational skills to interface with customers and peers effectively
Establish and maintain close communication with customers to ensure optimal performance of customers' and Keysight Technologies' test equipment assets
Ensure compatibility between customer expectations and support provided by Keysight Technologies
Work on service assignments with clearly defined objectives
Qualification
Required
Bachelor's Degree, University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
Minimum of 5 years of related experience in Field Customer Support of Test and Measurement instruments
Must have calibration service experience of all types of Keysight Test Equipment to include RF/ Microwave skills to 50 GHz
Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Requires the ability and desire to learn system/automated calibration software
Ability to calibrate instruments both manually and using automated test procedures
Must have strong verbal and written communication skills to interface with customers and peers
Must be flexible and capable of working in a changing priorities environment to meet strict performance metrics
Understand project timeline, goals, and processes and take the lead to complete those requirements
Be able to interface and take the lead between the customer and Keysight to solve complex project objectives
The candidate must have a valid driver's license
Excellent troubleshooting and technical skills
Must have the ability to lift 50 lbs and 30 lbs overhead
Able and willing to work overtime as needed
Preferred
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus
Benefits
Medical, dental and vision
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Life, Accident, Disability insurance
Business Travel Accident and Business Travel Health
401(k) Plan
Flexible Time Off, Paid Holidays
Paid Family Leave
Discounts, Perks
Tuition Reimbursement
Adoption Assistance
ESPP (Employee Stock Purchase Plan)
Restricted Stock Units
Company
Keysight Technologies
Keysight Technologies is an electronic measurement company.
10001+ employees
H1B Sponsorship
Keysight Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (67)
2023 (122)
2022 (110)
2021 (93)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
"Department for Science, Innovation and Technology (DSIT)"
2025-04-10Post Ipo Debt· $750M
2024-10-02Post Ipo Debt· $600M
2023-09-15Grant
Leadership Team
Satish Dhanasekaran
President and Chief Executive Officer
B
Brad Doerr
Vice President and General Manager
Recent News
2026-02-12
Company data provided by crunchbase