GoFundMe · 15 hours ago
Director, Solutions Engineering
San Francisco, CA
Full-time
Hybrid
Director/Executive
$240K/yr - $380K/yr
12+ years expGoFundMe is seeking a Director, Solutions Engineering to lead and scale their Solutions Engineering function as they grow their enterprise business. This role involves managing a team of Solutions Engineers and engaging in complex deals while collaborating with various departments to ensure technical excellence and customer satisfaction.
CrowdfundingInternetPeer to Peer
Responsibilities
Lead, mentor, and grow a team of Enterprise Solutions Engineers supporting complex, high-value nonprofit customers
Set expectations, best practices, and quality bars for technical discovery, solution design, demos, and customer engagement
Coach SEs on executive presence, technical storytelling, and navigating long, multi-stakeholder enterprise sales cycles
Partner with Recruiting and cross-functional leaders on hiring, onboarding, and team scaling
Serve as a senior technical leader on the most complex and strategic enterprise opportunities
Partner closely with Sales leadership to align on deal strategy, technical positioning, and resource allocation
Ensure consistency and rigor in how solutions are architected, communicated, and positioned across the funnel
Support RFPs, security reviews, integrations discussions, and architectural evaluations as needed
Act as a key bridge between Solutions Engineering, Product, Engineering, Professional Services, and Customer Success
Ensure smooth handoffs from pre-sales to post-sales, with clear solution context and technical documentation
Provide structured, actionable feedback from the field to inform product roadmap and prioritization
Collaborate on enablement, tooling, and documentation to support scale and repeatability
Establish and evolve SE processes, frameworks, and artifacts (discovery templates, solution diagrams, demo strategy, etc.)
Improve forecasting accuracy, deal support models, and capacity planning
Help define success metrics for the Solutions Engineering function and drive continuous improvement
Contribute to thought leadership, internal training, and best-practice sharing across the org
Qualification
Required
12+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or related technical pre-sales roles
Prior experience leading SE teams, with a strong point of view on what 'great' looks like
As a player-coach, you'll remain deeply involved in complex customer solutioning while setting the bar for technical excellence, storytelling, and execution across the team
Deep technical fluency across SaaS platforms, APIs, integrations, and enterprise architectures
Strong familiarity with Salesforce ecosystems and complex system integrations
Proven success supporting enterprise sales cycles with long timelines and multiple decision-makers
Exceptional communicator with the ability to engage credibly with executives, technical stakeholders, and internal teams
Comfortable operating at both strategic and tactical levels—from setting direction to jumping into a deal
Builder mindset: excited to shape processes, develop people, and evolve a function over time
Passion for mission-driven work and helping nonprofits leverage technology for impact
Preferred
Experience supporting enterprise nonprofit, fundraising, or mission-driven organizations
Background working closely with Product and Engineering teams to influence roadmap decisions
Familiarity with middleware, data pipelines, security considerations, and enterprise IT environments
Experience in scaling pre-sales teams
Benefits
Healthcare
Dental
Vision
Life insurance
401(k) saving program
Financial assistance for things like hybrid work
Family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Company
GoFundMe
GoFundMe is the world’s largest fundraising platform, helping people, causes, and charities raise money fast and efficiently.
201-500 employees
H1B Sponsorship
GoFundMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (10)
2023 (10)
2022 (9)
2021 (9)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Accel,TCV
2015-07-02Series A
2014-04-01Series Unknown
Leadership Team
Timothy Cadogan
Chief Executive Officer
Steve Froehlich
Chief Customer Growth Officer
Recent News
2026-01-06
Markets | Mail Online
2025-12-29
2025-12-15
Company data provided by crunchbase