Hays Electrical Services · 5 hours ago
HR Operations Manager
Houston, TX
Full-time
Onsite
Senior Level
5+ years expHays Electrical Services is a premier commercial electrical contractor with over 18 years of experience delivering complex, high-quality electrical installations across a wide range of industries. The HR Operations Manager owns the day-to-day execution of core HR processes, ensuring accuracy, compliance and a consistent employee experience across the organization.
ConstructionElectrical Distribution
Responsibilities
Own daily HR operations including employee records, onboarding & offboarding processes, job changes, and policy administration
Ensure consistent and compliant HR processes across all locations and departments
Serve as escalation point for complex operational issues and employee inquiries
Partner closely with Payroll and Finance to ensure accurate and timely processing
Directly manage and develop the HR Operations team members
Set clear performance expectations, priorities, and accountability
Conduct regular 1:1s, development planning, and performance reviews for team members
Assign projects, deliverables, and tasks to ensure clear accountability and execution timelines
Manage workload effectively to ensure operational and compliance deadlines are met
Direct the HR Operations team’s execution of benefit and HRIS administration and vendor coordination
Train and coach team members on processes, compliance requirements, and vendor interaction
Ensure compliance with federal, state, and local employment laws (FLSA, I-9, EEO, leave administration, HIPAA, record retention)
Maintain audit-ready HR documentation and records
Support internal and external audits and regulatory inquiries
Oversee day-to-day administration of employee benefit programs including medical, dental, vision, life, disability, and retirement plans
Ensure accurate and timely benefit enrollments, changes, terminations, and reconciliations
Partner with Payroll and Finance to ensure correct benefit deductions and carrier payments
Manage annual open enrollment planning, communication, and execution
Serve as escalation point for complex employee benefit issues and claim support
Ensure benefit administration complies with applicable laws and regulations (ADA, COBRA, ERISA, HIPAA)
Oversee day-to-day administration of HRIS
Manage relationships with benefit brokers, carriers, HRIS vendors, and other HR service providers
Monitor vendor performance against service level agreements (SLAs) and contractual commitments
Coordinate vendor meetings, renewals, and issue resolution
Support vendor selection, RFPs, and implementation activities as needed
Ensure vendors provide accurate reporting, timely service, and regulatory support
Qualification
Required
Bachelor's degree in HR, Business Administration, or related field
5 years of HR experience with 2 years' leading all facets of HR Operations such as HRIS administration, system implementation, benefits administration, compliance, total rewards administration, leave administration, etc
Prior experience directly managing HR Operations staff and overseeing vendor relationships
Strong knowledge of multi-state employment law and HR compliance
Proven experience in benefit administration
Experience with HRIS platforms and reporting
Tech savvy
Preferred
PHR or SHRM-CP
Prior experience in construction industry
Experience supporting audits and regulatory reviews
Benefits
Medical
Dental
Vision
Life
Disability
Retirement plans
Company
Hays Electrical Services
Hays Electrical Services is specializing in Hotel renovation construction & commercial development.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Hays
CEO
Eric Crelin
Chief Financial Officer
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