IPIPHANY AI · 11 hours ago
Billing Coordinator (Temporary Position)
IPIPHANY AI is seeking an experienced Billing Coordinator Temp to assist with account reconciliation and timely resolution to billing discrepancies. The role involves ensuring accurate and timely billing, processing invoices, and collaborating with teams to resolve billing issues.
AnalyticsInformation TechnologyMarketingMarketing AutomationNatural Language ProcessingSaaSSoftwareText Analytics
Responsibilities
Ensure the accurate and timely billing and collection of customer receivables
Process customer billing within established timelines: within 48 hours for EDI and DFC transactions, and within 5–7 days for non-EDI, DDP, and FOB shipments
Perform customer account setup and maintenance, including accurate configuration of billing requirements
Enter and manage invoices through customer billing portals in compliance with client-specific guidelines
Generate invoices across multiple ERP systems to support affiliated business entities
Validate billing details through review of Bills of Lading (BOL) and Proofs of Delivery (POD)
Update Standard Operating Procedures (SOPs) and maintain customer profiles on an ongoing basis
Reduce unapplied credit memo balances by reversing duplicate credits, researching credits issued on fully paid invoices, and resolving partial balance discrepancies, with a target of zero unapplied credits excluding approved returns and future RDDs
Collaborate with the Cash Application team to resolve DSV credits related to returns and adjustments as needed
Qualification
Required
2+ years of experience in a billing or accounts receivable role with demonstrated experience handling complex billing scenarios
Proven experience in billing, invoicing, or accounts receivable, preferably in a high-volume environment
Strong collaboration skills, with the ability to work closely with Cash Application and other cross-functional teams
Detail-oriented with a high degree of accuracy and strong organizational skills
Excellent communication skills, both written and oral
Proficiency with Excel and PowerPoint
Problem Solver and Critical thinker with the ability to organize, prioritize, and manage multiple projects
Ability to work independently as well as within a team environment and handle confidential materials discreetly and efficiently use tact and professionalism in dealing with others
A college degree in accounting/related field; or demonstrated on-the-job experience
Company
IPIPHANY AI
Ipiphany AI turns unstructured customer feedback into decisions teams can act on, and prove worked.
Funding
Current Stage
Early StageTotal Funding
$0.11MKey Investors
Callaghan Innovation
2015-06-04Grant· $0.11M
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