Sycomp · 19 hours ago
Sales Operations Specialist (West Coast based)
United States
Full-time
Remote
Mid Level
3+ years expSycomp is a global IT services and logistics provider specializing in cloud, data center, endpoint management, and security solutions. They are seeking a motivated Sales Operations Specialist to support global Sales and Sales Operations teams, focusing on ensuring smooth sales transactions, accurate quoting, and exceptional customer experience.
HardwareInformation TechnologySoftware
Hiring Manager
Ana R. Billios
Responsibilities
Construct and analyze strategic proposals for sales opportunities
Submit deal registrations accurately to secure vendor approval and sales protection
Manage the quoting process with vendors and distributors to support sales transactions
Maintain strong working relationships with key vendors represented by Sycomp
Maintain strong customer relationships that drive pipeline, revenue, and profitability globally
Ensure high levels of customer satisfaction through responsiveness and accuracy
Support the Salesforce platform, including user assistance, troubleshooting, and basic data maintenance
Participate in UAT (User Acceptance Testing) for Salesforce enhancements and process changes
Maintain accurate CRM documentation, opportunity updates, and order details
Track orders end‑to‑end, ensuring accurate documentation, follow-through, and delivery coordination
Review and update sales documentation, templates, and materials
Support continuous improvement projects within the Sales Operations team
Prepare recruiting and sales performance reports, dashboards, and forecasting inputs
Assist with process documentation and upkeep of SOPs
Collaborate with Account Managers, Operations, Finance, Logistics, and vendor teams as needed
Complete other duties and tasks as required to support ongoing business needs
Qualification
Required
3+ years of Sales Operations experience, ideally within a technology, global, or IT-focused organization
Strong proficiency in Microsoft Office, especially Excel (pivot tables, formulas, vlookups), plus Word and PowerPoint
Hands‑on experience with Salesforce CRM, including reporting, troubleshooting, and data integrity
Experience with quoting, deal registrations, and vendor/distributor coordination
Understanding of sales processes, CRM workflows, pipeline management, and order lifecycle
Ability to schedule, coordinate, and communicate effectively across multiple global time zones (PST shift required)
Strong written and verbal English communication skills
Highly detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Professionalism and confidentiality when handling sensitive customer or pricing information
Preferred
Experience in a technology or global work environment
Self-starter, proactive, collaborative, and eager to learn new systems and processes
Company
Sycomp
Sycomp is a global IT and logistics service provider with expertise in cloud, data center, endpoint management and security solutions.
501-1000 employees
H1B Sponsorship
Sycomp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Kenneth Halbrecht
CTO pre/post sales Cloud Application Optimization
Murray Jukes
CFO
Recent News
The Register
2025-12-17
Company data provided by crunchbase