Switch · 18 hours ago
Network Infrastructure Lead Technician
Atlanta Metro
Full-time
Onsite
Senior LevelSwitch is a company that designs, builds, and operates data centers to enable future technology. The Network Infrastructure Lead Technician serves as the senior technical lead for physical network infrastructure work, overseeing complex installations and providing guidance to other technicians in a critical operational environment.
Information Technology & Services
Responsibilities
Lead and coordinate complex physical network and circuit installations based on approved service orders
Perform advanced installation, maintenance, and troubleshooting of customer and Switch network infrastructure
Act as the primary escalation point for urgent Network Infrastructure issues during assigned shifts
Provide technical guidance and day-to-day mentorship to Network Infrastructure Technicians
Deliver hands-on and classroom-style training sessions in coordination with management
Create and maintain accurate Design Layout Records in a web-based system
Install and support AC and DC power systems, including rectifiers, fuse alarm panels, and power converters
Support Distributed Antenna System installations and related infrastructure
Conduct or support site surveys for new and existing installations, including office builds and wireless infrastructure
Perform service activations, migrations, and disconnects
Troubleshoot down circuits, support turn-ups, and validate network infrastructure
Lead facility decommissions and infrastructure removals, including documentation updates
Interpret, investigate, and remediate mission-critical alerts
Perform quality assurance reviews to ensure work meets Switch standards
Document work, time, and outcomes clearly in ticketing and tracking systems
Follow established escalation and notification procedures using sound judgment
Provide input on process improvements for network operations and customer support
Work flexible schedules that support 24/7/365 operations
Qualification
Required
Lead and coordinate complex physical network and circuit installations based on approved service orders
Perform advanced installation, maintenance, and troubleshooting of customer and Switch network infrastructure
Act as the primary escalation point for urgent Network Infrastructure issues during assigned shifts
Provide technical guidance and day-to-day mentorship to Network Infrastructure Technicians
Deliver hands-on and classroom-style training sessions in coordination with management
Create and maintain accurate Design Layout Records in a web-based system
Install and support AC and DC power systems, including rectifiers, fuse alarm panels, and power converters
Support Distributed Antenna System installations and related infrastructure
Conduct or support site surveys for new and existing installations, including office builds and wireless infrastructure
Perform service activations, migrations, and disconnects
Troubleshoot down circuits, support turn-ups, and validate network infrastructure
Lead facility decommissions and infrastructure removals, including documentation updates
Interpret, investigate, and remediate mission-critical alerts
Perform quality assurance reviews to ensure work meets Switch standards
Document work, time, and outcomes clearly in ticketing and tracking systems
Follow established escalation and notification procedures using sound judgment
Provide input on process improvements for network operations and customer support
Work flexible schedules that support 24/7/365 operations
A senior technician who is trusted to lead complex work and guide others
Clear and direct communication, especially during service-impacting events
Strong judgment when prioritizing issues and escalating appropriately
A calm, methodical approach when working under pressure
Consistent reliability, follow-through, and attention to detail
Advanced hands-on experience with data center network infrastructure deployments
Strong knowledge of industry cabling standards, power systems, and fault-tolerant designs
Proven ability to troubleshoot layer 1 connectivity and hardware issues
Experience creating and delivering technical training or mentorship
Comfort serving as an escalation point without direct people management authority
Proficiency with ticketing, documentation, and communication systems
Strong written and verbal communication skills
Ability to manage confidential information appropriately
Willingness to travel locally or domestically as needed
Benefits
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Company
Switch
Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.
Founded in 2000
1001-5000 employees
H1B Sponsorship
Switch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Gabe Nacht
Chief Financial Officer
Madonna Park
Chief Financial Officer
Recent News
2025-07-15
2025-04-22
2025-03-26
Company data provided by crunchbase