HTC Global Services · 17 hours ago
Software Engineer - AI Ops
Orlando, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expHTC Global Services is seeking an AI Ops-focused Software Engineer to support monitoring, cost optimization, and operational analytics for AI and ML platforms in a cloud environment. The role involves monitoring AI and ML systems, building dashboards for performance tracking, and partnering with engineering teams on operational improvements.
Information TechnologyInsuranceSoftware
Responsibilities
Monitor AI and ML systems including inference, embeddings, and API usage
Build dashboards to track performance, reliability, and cloud spend
Analyze logs and metrics to troubleshoot operational issues
Support cloud cost optimization using FinOps practices
Partner with engineering teams on operational improvements
Qualification
Required
2–4 years in Ops, Analytics, or Technical Operations (AIOps, MLOps, DataOps, Platform Ops)
Understanding of AI and ML concepts including LLMs and vector databases
Experience with cloud cost tracking and optimization
Proficiency with dashboarding tools (Looker, Tableau, Grafana)
Working knowledge of GCP; AWS or Azure is a plus
Comfortable with SQL and basic Python
Experience with monitoring and observability tools
Bachelor's degree in a technical field
Preferred
Experience with managed LLM platforms
Familiarity with AI agents or RAG systems
Exposure to ML lifecycle operations or Responsible AI concepts
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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