Paramount · 2 days ago
OTC Analyst - Digital Collections
Louisville, KY
Full-time
Onsite
Mid Level
3+ years expParamount is a leading global media and entertainment company dedicated to creating premium content and experiences for audiences worldwide. The Digital Collections Analyst will manage a portfolio of outstanding accounts receivable, resolve customer billing issues, and reduce delinquency while collaborating with various teams to ensure efficient cash collection processes.
Digital MediaLifestyleMedia and EntertainmentDigital EntertainmentEvents
Responsibilities
Oversee and manage a Digital Collections portfolio of approx. $100M includes actively resolving discrepancies & translating to cash
Performing follow-ups on accounts with significant aging or past due amounts
Supporting customers ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments as needed
Ability to work closely with the Billing Analyst on invoices that need to be re-billed
Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
Providing immediate escalation of any concerns such as changes in the customers payment trends
Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk
Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
Review Credit Applications from Clients applying for credit
Perform credit line evaluation, monitor payment patterns, and order review
Set up credit files and send applications to outside payment vetting service
Assist the collection team on collection issues such as providing contact info
Prepare digital refund requests
Work with management to provide accurate cash forecast models
Reconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and credits
Support OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions
Qualification
Required
3+ years of relevant working experience in a similar role
General knowledge of accounting principles
Detail-orientation with a penchant for data accuracy
Knowledge of Microsoft Excel & Word
Analytical and problem-solving skills
Self-motivator and innovative
Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management
Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers
Ability to operate in a fast-paced environment and meet critical deadlines
Preferred
Experience in the online entertainment industry preferred
Experience in Oracle preferred
Benefits
Attractive compensation and comprehensive benefits packages.
Generous paid time off.
An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
Opportunities for both on-site and virtual engagement events.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
Company
Paramount
Paramount is a leading media and entertainment company that creates premium content and experiences for audiences worldwide. It is a sub-organization of Paramount Pictures.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Vibol Hou
EVP & CTO, Streaming
Anna Priest
SVP, Head of Paramount+ UK & Ireland
Recent News
2026-01-22
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