ServiceNow Project Manager - Technology Modernization - New York, NY (Hybrid / Onsite as required) jobs in United States
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Next Generation VT · 13 hours ago

ServiceNow Project Manager - Technology Modernization - New York, NY (Hybrid / Onsite as required)

Next Generation Inc. (NGI) is seeking an experienced ServiceNow Project Manager to lead enterprise ServiceNow modernization initiatives within a large-scale public-sector transportation environment. This role is responsible for planning, executing, and delivering ServiceNow implementation and enhancement projects while ensuring alignment with business objectives, stakeholder expectations, and organizational standards.

Education Management

Responsibilities

Lead end-to-end delivery of ServiceNow modernization initiatives, including new implementations, upgrades, and enhancements
Develop, manage, and maintain detailed project plans, schedules, milestones, dependencies, and risk registers
Ensure projects are delivered on time, within scope, and within budget
Coordinate cross-functional teams including business stakeholders, technical teams, vendors, and system integrators
Manage stakeholder expectations through clear communication, status reporting, and issue escalation
Drive alignment between ServiceNow solutions and business objectives across the organization
Facilitate project governance activities, steering committee updates, and executive communications
Identify, assess, and mitigate project risks and issues throughout the delivery lifecycle
Support change management and adoption efforts to ensure successful rollout of ServiceNow solutions
Ensure compliance with organizational standards, security policies, and public-sector governance requirements

Qualification

ServiceNow implementationProject planningProject managementPMP certificationAgile methodologiesStakeholder managementCommunication skills

Required

Bachelor's degree in a related discipline (Information Systems, Computer Science, Engineering, Business, or equivalent experience)
8+ years of experience supporting or delivering enterprise technology initiatives
Minimum 2 years of experience as a Project Manager leading complex technology projects
Demonstrated experience in project planning, scheduling, execution, and evaluation
Strong understanding of technical concepts and system implementation lifecycles
Proven ability to communicate effectively with technical teams and business users
Excellent verbal and written communication skills

Preferred

PMP certification or equivalent project management credential
Prior experience managing ServiceNow implementations or modernization programs
Experience in public-sector, transportation, or highly regulated enterprise environments
Familiarity with Agile, hybrid, and/or traditional project delivery methodologies

Benefits

Competitive hourly rate range of $80 to $100 an hour based on experience and education

Company

Next Generation VT

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Welcome to Next Generation, a place for children to grow, learn, and play.

Funding

Current Stage
Growth Stage

Leadership Team

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Sara LeBlanc
Founder
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Company data provided by crunchbase