Junior IT Administrator jobs in United States
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Workerbee · 9 hours ago

Junior IT Administrator

Workerbee is an AI-powered platform for modern hiring, connecting companies with the right mix of experts and specialists. The Junior IT Administrator will provide hands-on expertise in end-user support, system administration, and IT operations, helping to solve complex problems for clients.

Artificial Intelligence (AI)Business IntelligenceEnterprise SoftwareGenerative AIMachine LearningProfessional ServicesSaaSSoftware

Responsibilities

Managing user accounts, permissions, and device configurations across Windows, macOS, and cloud directories
Supporting ticket queues using ITSM tools like ServiceNow, Jira Service Management, or Freshservice
Troubleshooting hardware, software, and network connectivity issues
Maintaining system documentation and asset tracking practices
Assisting with onboarding/offboarding workflows and device provisioning

Qualification

System administrationITSM toolsUser account managementMDM toolsOperational supportTechnical communicationProblem-solving

Required

Managing user accounts, permissions, and device configurations across Windows, macOS, and cloud directories
Supporting ticket queues using ITSM tools like ServiceNow, Jira Service Management, or Freshservice
Troubleshooting hardware, software, and network connectivity issues
Maintaining system documentation and asset tracking practices
Assisting with onboarding/offboarding workflows and device provisioning
Strong customer-first mindset with clear technical communication
Ability to triage and prioritize issues in fast-paced environments
Reliability and consistency in operational support tasks

Preferred

Familiarity with MDM tools such as Intune or Jamf
Curiosity to expand skills in cybersecurity, networking, or cloud systems

Benefits

Access: Work on high-impact projects with leading companies across North America
Community: Join a trusted network of specialists and professionals in your field
Growth: Expand your skills through exclusive learning and development opportunities
Flexibility: Choose projects that fit your schedule and work style

Company

Workerbee

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Workerbee is a worker-first talent intelligence platform that builds deep, trusted understanding in hiring.

Funding

Current Stage
Early Stage
Total Funding
unknown
2025-06-17Undisclosed
Company data provided by crunchbase