Workerbee · 9 hours ago
Junior IT Administrator
Workerbee is an AI-powered platform for modern hiring, connecting companies with the right mix of experts and specialists. The Junior IT Administrator will provide hands-on expertise in end-user support, system administration, and IT operations, helping to solve complex problems for clients.
Artificial Intelligence (AI)Business IntelligenceEnterprise SoftwareGenerative AIMachine LearningProfessional ServicesSaaSSoftware
Responsibilities
Managing user accounts, permissions, and device configurations across Windows, macOS, and cloud directories
Supporting ticket queues using ITSM tools like ServiceNow, Jira Service Management, or Freshservice
Troubleshooting hardware, software, and network connectivity issues
Maintaining system documentation and asset tracking practices
Assisting with onboarding/offboarding workflows and device provisioning
Qualification
Required
Managing user accounts, permissions, and device configurations across Windows, macOS, and cloud directories
Supporting ticket queues using ITSM tools like ServiceNow, Jira Service Management, or Freshservice
Troubleshooting hardware, software, and network connectivity issues
Maintaining system documentation and asset tracking practices
Assisting with onboarding/offboarding workflows and device provisioning
Strong customer-first mindset with clear technical communication
Ability to triage and prioritize issues in fast-paced environments
Reliability and consistency in operational support tasks
Preferred
Familiarity with MDM tools such as Intune or Jamf
Curiosity to expand skills in cybersecurity, networking, or cloud systems
Benefits
Access: Work on high-impact projects with leading companies across North America
Community: Join a trusted network of specialists and professionals in your field
Growth: Expand your skills through exclusive learning and development opportunities
Flexibility: Choose projects that fit your schedule and work style
Company
Workerbee
Workerbee is a worker-first talent intelligence platform that builds deep, trusted understanding in hiring.
Funding
Current Stage
Early StageTotal Funding
unknown2025-06-17Undisclosed
Recent News
2025-09-12
2025-05-24
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