GDR · 19 hours ago
Transition Assistance Program (TAP) Administrative Support Specialist
GD Resources LLC seeks a qualified Transition Assistance Administrative Support Specialist to provide non-personal administrative and data entry support services for the Air Force Military & Family Readiness Center. This position supports transitioning service members and their families by ensuring accurate data entry, records management, and classroom/event administrative support in accordance with Department of the Air Force policies and procedures.
Information Technology & Services
Responsibilities
Provide comprehensive administrative support to the M&FRC Transition Assistance Program (TAP)
Create, edit, format, store, retrieve, and distribute correspondence, memoranda, reports, and forms using Microsoft Word, Excel, Access, SharePoint, Teams, and other office automation tools
Generate, manage, and respond to official emails and electronic communications
Perform routine troubleshooting of office software and systems as needed
Serve as the Primary Records Custodian for M&FRC TAP records
Accurately enter and update data in DoD TAP, AFFIRST, Access, and other authorized systems within required timelines
Establish, maintain, purge, and dispose of records in accordance with Air Force Instructions and records management regulations
Maintain file plans, trackers, suspense files, and class rosters
Prepare recurring and non-recurring correspondence, reports, and non-technical communications
Proofread and edit documents for grammar, spelling, formatting, and compliance with administrative standards
Screen and process incoming/outgoing mail, publications, directives, and electronic messages
Answer non-technical inquiries and provide follow-up information within established timelines
Receive telephone calls and greet visitors with professionalism and courtesy
Reference the M&FRC calendar to prepare classrooms for TAP classes and events
Set up laptops, signage, training materials, and displays
Ensure classroom cleanliness (tables wiped, trash emptied, materials staged) prior to class start times
Coordinate administrative support for M&FRC programs and events
Perform all duties in compliance with DAFI 36-3009, M&FRC Desk Guides, AFFIRST Training Guides, and all applicable Air Force and command policies
Meet or exceed Government performance thresholds for accuracy, timeliness, and service quality
Support quality assurance reviews, inspections, and corrective actions as required
Qualification
Required
Minimum two (2) years of administrative experience supporting military, federal, or comparable organizational environments
Proficiency with Microsoft Office (Word, Excel, Access, SharePoint, Teams)
Strong written and verbal communication skills with demonstrated attention to detail
Ability to handle sensitive information with discretion and professionalism
Ability to communicate tactfully with military members, civilians, and contractors
Must be eligible to obtain unescorted access to Minot AFB
Successful completion of background checks and National Agency Check
Ability to obtain and maintain a Common Access Card (CAC)
Compliance with all base security, traffic, and identification requirements
Preferred
Knowledge of Air Force terminology preferred