Program Coordinator, Family FlexCare jobs in United States
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Jefferson Center for Mental Health · 1 day ago

Program Coordinator, Family FlexCare

Jefferson Center for Mental Health is dedicated to providing equitable mental health care. The FlexCare Program Coordinator will supervise the Family FlexCare Team staff and oversee daily program operations, ensuring proper service eligibility and documentation standards are met.

CommunitiesHealth CareMental HealthNon Profit

Responsibilities

Oversight of Family FlexCare staff. Provides supervision of staff to ensure functions of intake and ongoing treatment, proper documentation, and quality ongoing mental health therapy are provided by each assigned staff
Hire and maintain all staff including oversight of timesheets and schedules to ensure adequate coverage for service provision
Provide leadership, consultation and supervision to staff, including supervision for licensure. Provide supervision at the frequency and interval agreed upon by the Family Services Director
Consult with clinicians/staff on high acuity cases and make appropriate referrals for higher levels of care or other services as necessary
Plan, direct and facilitate Family FlexCare team meetings/consultations as assigned
Provide training on JCMH intake and ongoing therapy procedures and paperwork
Review and prepare charts for audits
Review and approve charts and treatment plans for clinicians ensuring all documentation standards are met in Avatar
Ensure that fee collections meet the team goal as determined by Family Services Director
Complete performance evaluations, employee contribution discussions, stay interviews, and any other required evaluations at interval set by Jefferson Center
Monitor on-going performance measure areas such as consumer service hours, paperwork and customer service expectations with assigned staff including developing action plans and disciplinary measures as appropriate
Ensure staff meet 90% of all Progress-to-Date forms within 3 working days and completes 95% of all paperwork by the due date
Serves as Leadership on Site one day a week
Performs clinical assessments on assigned consumers, completing all elements of the standard Jefferson Center intake assessment, including mental status exam and DSM diagnosis
Involve family members and representatives from other agencies in the evaluation process as appropriate
Provide ongoing group, individual, and family therapy as needed
Determine eligibility for services based on presenting issues, diagnostic formulation, and established payor-source guidelines
Consults with Crisis Services team when consumer presents with high lethality or other emergent concerns
Attend mandatory in-services, compliance with individualized training plan as required
Participate in supervision by coming prepared with an agenda. Reports high risk/problem cases and utilizes a problem-solving approach as well as feedback
Engage consumer and family in the treatment process and goal setting. Identify risk factors including lethality
Work constructively with consumers to reach agreed upon outcome, and coordinates care with internal and external providers. Maintains appropriate professional standards and provides appropriate follow-up for consumers
Maintain appropriate professional standards and provides appropriate follow-up for clients and families, including case management services
Effectively respond to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, pages, email and other requests
Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces
Submit 90% of all Progress-to-Date forms within 3 working days. Completes 95% of all paperwork by the due date and completes 95% of case closings within 90 days after last contact, 210 days for meds only
Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
Other duties as assigned

Qualification

Master's DegreeClinical LicensureAssessment SkillsClinical InterventionsTrauma KnowledgeMotivational InterviewingCrisis InterventionsIntegrated Health CareSupervisory ExperienceTechnology ProficiencyBilingual (English/Spanish)

Required

Conferred Master's Degree in social work, psychology, or related field required
Clinical Licensure in social work, counseling, psychology, or related field required. (LPC, LCSW, LMFT, or LP)
Four or more years related experience and/or training required
Strong assessment skills and experience working with individuals with mental health issues required
Skills in a robust set of clinical interventions required; preferred particularly in areas of crisis interventions, culturally competent interventions, cognitive behavioral therapy, play therapy, and other applicable treatment modalities
Knowledge and understanding of the effects of trauma on individuals who access services required
Knowledge of stages of change, motivational interviewing, culturally appropriate episode of care and trauma informed care practices are required
Ability and willingness to work in face-to face and via video telehealth
Skills, experience, or vested interest in integrated health care approaches
Comfort with or willingness to quickly learn various technologies

Preferred

Prior clinical supervisory experience preferred
CAS/CAT or LAC preferred
Bilingual (English/Spanish) preferred

Company

Jefferson Center for Mental Health

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Jefferson Center is a nonprofit, community-focused mental health care and substance use services provider.

Funding

Current Stage
Late Stage

Leadership Team

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Kiara Kuenzler
President and CEO
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David Goff
VP, Administration and CFO
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Company data provided by crunchbase