The DoSeum · 1 day ago
Birthday Program Coordinator PT
San Antonio, TX
Full-time
Onsite
Entry Level
$17/hr - $17/hr
1+ years expThe DoSeum is San Antonio’s only museum exclusively devoted to children ages 11 and under. The Birthday Program Coordinator plays a key role in The DoSeum’s Special Events office, leading the Birthday Party program and assisting with various events to create joyful experiences for children and families.
ChildrenMuseums and Historical SitesRecreation
Responsibilities
Plan, organize, and execute birthday parties, ensuring a positive, safe, and memorable experience for guests
Lead the day-to-day coordination of the Birthday Party program, including scheduling, room setup, activity flow, and supply readiness
Evaluate and enhance birthday program offerings by monitoring activities, guest engagement, and supply usage
Serve as the primary point of contact for birthday party clients and guest before, during, and after events
Respond to birthday party and rental inquiries in a timely, effective, and proactive manner in collaboration with the Museum Sales & Events team
Conduct guest walkthroughs and planning meetings as needed
Deliver outstanding customer service and professional sales and service support
Assist with preparation and execution of special events and facility rental, including Kids Countdown to the Noon Year and Adult Nite
Support birthday hosts with activities, supplies, guest check-in, and on-site coordination
Assist other departments during DoSeum-wide programs such as Big Day of Play and Tinkerfest
Collaborate with Education and internal teams to ensure activities are STEAM Focused and age appropriate
Communicate effectively across departments to represent the vision, goals, and activities of the DoSeum special events program
Model and uphold DoSeum standards for guest interaction, safety, courtesy, and professionalism
Qualification
Required
High School diploma or GED required
One or more years of experience in customer service, data collection, and administrative support, or event-related roles
Experience supporting food and beverage business operations
Ability to learn point-of-sales, reservations, and calendaring systems
Intermediate level experience with Microsoft Excel, Word, and PowerPoint
Ability to prepare, maintain, and compile reports
Strong organizational, time management, and multitasking skills
Effective written and verbal communication skills
Ability to work independently and collaboratively with internal and external parties
Availability to work Friday-Sunday schedule, holidays, and occasional evenings
Valid driver's license and reliable vehicle available for local travel
Preferred
Experience working in a multi-purpose facility, preferably in a museum or cultural organization
User-level experience with TripleSeat event management software and Altru cultural management software
Bilingual in English and Spanish (reading, writing, and speaking) preferred
Company
The DoSeum
The Doseum offers camps, classes, exhibits, programs, field trips for children through art, literacy and STEM.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel J. Menelly
Chief Executive Officer
Recent News
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