Cadence Education · 16 hours ago
UKG Pro Systems Administrator
Scottsdale, AZ
Full-time
Onsite
Mid Level
3+ years expCadence Education is one of the premier early childhood educators in the United States, operating over 280 private preschools and elementary schools across 30 states. The Systems Administrator is responsible for ensuring the operational effectiveness of HR, payroll, timekeeping, and scheduling applications, providing support, maintenance, and process improvement across multiple systems.
ChildrenEducationTutoring
Responsibilities
Responsible for the day-to-day operations of multiple systems including HR, Payroll, Time & Attendance, Scheduling, Absence Management, Benefit Administration, Talent Acquisition, Employee/Manager Self Service and Labor Analytics
Assist in the development, impact analysis, documentation, testing and implementation of all system changes, upgrades, patches, interfaces and workflows
Collaborates with functional and technical resources to create testing plans/scripts, coordinate user acceptance testing activities and document results
Maintains documentation on all systems processes and procedures
Supports design, testing and implementation of interfaces
Maintains systems security access control including granting access with appropriate roles
Serves as primary source for first level technical and functional support for all applications
Receives help desk calls and request via phone, voice mail, email and instant message
Utilizes tracking software to create, assign and monitor IT help desk, system access requests and outages in compliance with established standards
Works collaboratively with the Information Technology Department to escalate and assign unresolved issues to appropriate resource
Ensures quality standards by regularly reviewing tickets assigned to IT resources
Creates documentation and scripts to increase knowledge transfer and first call resolution for IT and HR Help Desk
Conducts assessment meetings to gather business requirements and translate them into technical requirements for the creation of application features, enhancements, and functions
Explores alternatives and recommends solutions/process improvements based upon thorough investigation, best practices, ROI analysis and other criteria for evaluation
Leads small to medium-scale projects from conception to implementation
Understands and analyzes data relationships across all business processes and solutions
Owns data governance by ensuring overall understanding of related policies, processes and practices incorporate appropriate data protection activity
Maintains system configuration tables to facilitate accurate and timely entry and maintenance of employee data
Implements audit control steps to ensure data integrity and compliance with establish standards
Develops and recommend policies and procedures designed to increase end user accuracy, efficiency, and effectiveness of systems
Recommend, design, compile, generate and distribute routine or special request (ad hoc) reports and analyses
Assist in the development of standard reports for ongoing customer needs and facilitate end user self-reliance
Help maintain data integrity in systems by performing audits, running queries and analyzing data
Collaborate with technical experts and business units to determine the best possible reporting solutions
Ensures that resulting solutions deliver timely information with appropriate security directly to end users with minimum team intervention, and improves service delivery efficiency and effectiveness
Create and maintain report design documentation and other knowledge transfer materials
Maintain awareness of current trends with a focus on product and service development, delivery and support, and applying key technologies
Examine trends in information systems training, materials and techniques
Qualification
Required
Position requires strong technological, analytical and communication skills; background in human resources information systems and a general knowledge of all other human resources functional areas; experience in data flow analysis and project management; basic knowledge of technical environment including languages and databases; ability to analyze and resolve moderately complex problems and use independent judgment
Must have a strong working knowledge and be proficient in the use of Microsoft Office products
Requires effective organizational and interpersonal skills including written and verbal communication skills
Requires ability to read, write and communicate effectively in English
Must have at least three (3) years' experience with application software support including providing hands-on customer support and desktop troubleshooting with UKG Pro and/or UKG Dimensions
Preferred
Prefer previous exposure to project-related activities through active participation in system-related projects
Preferred bachelor's degree or equivalent in Computer Science, Information Systems, Business Management or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work
Experience in project management techniques and leading small to medium project teams is preferred
Benefits
50% childcare tuition discount
Educational and professional development
Comprehensive benefit package for all full-time employees, including:
Paid time off that increases with seniority
Medical, dental, vision options available
Additional life, disability, and retirement plans
Tuition reimbursement
Company-paid life insurance
Paid holidays
401K match
Company
Cadence Education
A national operator of early childhood education centers for children six weeks to twelve-years-old.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley
2020-02-12Acquired
2016-09-06Private Equity
2007-01-01Private Equity
Leadership Team
Kevin Patterson, Ed.D.
Vice President, Talent Development & Chief Talent Officer
Anna A. Sharifzadeh, MBA, SHRM - CP
Regional Human Resources Business Partner
Recent News
2025-04-22
Company data provided by crunchbase