Switch · 1 day ago
Network Infrastructure Manager
LV Metro Area
Full-time
Onsite
Mid, Senior LevelSwitch is a company that designs, builds, and operates data centers to enable future technology. The Network Infrastructure Manager will lead the daily performance of the Network Infrastructure team, ensuring service quality and operational oversight in a mission-critical environment.
Information Technology & Services
Responsibilities
Manage the daily operations of the Network Infrastructure team to ensure consistent service quality and customer experience
Direct, coach, and develop supervisors and technicians, including performance reviews and corrective actions when needed
Act as an escalation point for service-impacting infrastructure issues
Plan and maintain team schedules to support 24/7/365 operational demands
Define, track, and analyze operational metrics and KPIs to improve performance
Develop, maintain, and enforce policies and procedures that support safe, efficient operations
Ensure operational readiness through training plans, mentorship, and continuity planning
Review quality assurance results and address gaps in execution or documentation
Oversee work order execution, including coordination of required equipment and resources
Partner with other operations, engineering, and support teams to align priorities and apply best practices
Prepare operational documentation and reports for leadership
Support hiring, onboarding, and workforce planning in coordination with senior leadership
Lead by example and foster a respectful, accountable work environment
Qualification
Required
Experience managing technical teams in a data center, network infrastructure, or telecommunications environment
Working knowledge of structured cabling, fiber infrastructure, power systems, and network hardware installations
Ability to interpret architectural, electrical, and mechanical drawings
Experience defining metrics, managing schedules, and meeting operational deadlines
Familiarity with ticketing systems, monitoring tools, and operational reporting
Strong organizational and problem-solving skills
Ability to manage confidential information appropriately
Willingness to work a flexible schedule and travel as needed
Preferred
A people manager who can balance operational demands with team development
Strong judgment during service-impacting events and escalations
Clear, direct communication across technical and non-technical audiences
Comfort making decisions in a fast-paced, high-availability environment
Consistent follow-through and accountability
Benefits
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Company
Switch
Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.
Founded in 2000
1001-5000 employees
H1B Sponsorship
Switch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Gabe Nacht
Chief Financial Officer
Madonna Park
Chief Financial Officer
Recent News
2025-07-15
2025-04-22
2025-03-26
Company data provided by crunchbase