Birdie · 19 hours ago
Tier 2 Systems Administrator
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $90K/yr
5+ years expSoaring Tech is a Denver-Based MSP seeking an experienced Tier 2 Systems Administrator to maintain, secure, and optimize clients’ cloud-based and physical infrastructures. The role involves configuring and administering cloud solutions and providing expert guidance to the IT team and clients.
ConsultingHuman ResourcesTraining
Responsibilities
Update user permissions, mailboxes, distribution lists, shared folder access, software licensing, and onboarding/offboarding
Manage device permissions, updates, configurations, local admin access, and MDM installs in a Mac environment
Administer and troubleshoot IaaS solutions using platforms such as Azure
Troubleshoot and configure Google Workspace products (Google Drive, Gmail, Calendar)
Troubleshoot end user devices, including Mac, Google Chromebook, and Windows
Ensure that best practices are followed when implementing services in the cloud
Configure and troubleshoot email clients on both desktop and mobile devices
Administer virtualization platforms like VMware or Hyper-V
Assist with configuring and maintaining networking including both on-premise and cloud infrastructure
Identify and report networking issues as necessary
Coordinate with Senior Network Engineers to resolve issues
Configure and maintain backups for cloud systems and end user devices
Regularly test and update disaster recovery procedures
Create and maintain detailed documentation of system configurations, processes, and best practices
Mentor and provide guidance to junior team members
Collaborate with team members to support and align IT services with client needs
Provide advanced configuration and support for Google Workspace, including user management, security settings, and integration with third-party tools
Support and manage Chrome OS and Chromebook environments, including device enrollment, policy enforcement, and troubleshooting
Administer and maintain macOS systems, including software deployment, system updates, user permissions, and integration with MDM solutions
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field preferred
5+ years of experience in IT systems administration, with a focus on cloud-based infrastructure and SaaS environments
Proven experience administering Google Workspace, including user and group management, Chromebook management, security settings, and integration with third-party tools
Relevant experience with configuring IT services in Azure or AWS
Familiarity with Windows Server, Active Directory, and file server management are a plus
Ability to articulate complex technical concepts in layman's terms
Strong written communication skills
Self-directed, self-motivated, and capable of managing own projects
Experience with SaaS IT services such as Office 365, Google Workspace, including email, user, and group management
Experience with VMWare and Hyper-V is a plus
Experience with cloud identity providers and/or MDM solutions
Experience with PowerShell and shell scripting for automation and system management is a plus
Experience migrating traditional on-premise infrastructure to the cloud is a plus
Experience in K-12 IT environment is a plus
Preferred
Google Certifications are a strong plus
Group Policy and/or SQL Server experience is a plus
Experience with basic Mimecast configuration changes is a plus
Benefits
Healthcare (Gold ACA PPO Plan)
Remote work
Average 35-hour work weeks: we believe employees work more effectively when they have time to recharge
Flexible work schedule
Paid Time Off
Paid Holidays
Professional Growth Opportunities
Company
Birdie
Your HR Consultant, Partner & Resource At Birdie, we offer comprehensive, tailored HR solutions so small and medium-sized businesses have the tools they need to succeed.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase