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CMA · 19 hours ago

SALESFORCE DEVELOPER - SERVICE CLOUD SPECIALIST

Albany, New York Metropolitan Area

Full-time

Hybrid

Senior Level

5+ years exp

CMA is seeking a Salesforce Developer specializing in Service Cloud. The role involves designing and implementing scalable solutions on the Salesforce platform, integrating Salesforce with external systems, and collaborating with various stakeholders to translate requirements into technical solutions.

CRMInformation Technology

H1B Sponsor Likely

Responsibilities

Design, develop, and implement robust, scalable, and secure solutions on the Salesforce platform (primarily using Apex, Lightning Web Components (LWC), Visualforce, and Flows)

Build custom applications, objects, workflows, validation rules, process builder flows, and approval processes

Develop and maintain integration between Salesforce and external systems using REST/SOAP APIs, Platform Events, and outbound messages

Create and optimize Lightning Components (Aura and LWC), custom UI/UX experiences, and responsive designs

Perform unit testing, code reviews, and support deployment activities using tools such as Gearset, Copado, Salesforce DX, or Change Sets

Troubleshoot and resolve production issues, perform root-cause analysis, and optimize performance (SOQL)

Collaborate with business analysts, administrators, architects, and stakeholders to gather requirements and translate them into technical solutions

Implement Single Sign-On (SSO) integrations using SAML 2.0, OAuth 2.0, and OpenID Connect protocols

Create and manage sandbox environments across development, testing, UAT, and staging

Qualification

Salesforce developmentApexLightning Web ComponentsSalesforce APIsSalesforce certificationsCI/CD pipelinesSalesforce security modelJavaScript frameworksAgile/Scrum methodologyProblem-solvingCommunicationTeamwork

Required

5+ years of hands-on Salesforce development experience especially in service cloud (Experience Cloud/Community Cloud – External portal development and implementation)

Strong proficiency in Apex (triggers, batch, queueable, schedulable), SOQL/SOSL, and Lightning Web Components (LWC)

Experience with Salesforce APIs (REST, Bulk, Metadata, Tooling)

Salesforce certifications required: Platform Developer I (essential), Platform Developer II (preferred), Salesforce Certified Administrator (Preferred), Service Cloud Consultant (preferred), and at least one additional certification (ex. Application Architect, JavaScript Developer I, etc.)

Experience with CI/CD pipelines and version control (Git)

Knowledge of Salesforce security model (profiles, permission sets, sharing rules, FLS)

Excellent problem-solving, communication, and teamwork skills

Agile/Scrum methodology experience

Preferred

Salesforce certifications: Platform Developer II (preferred), Salesforce Certified Administrator (Preferred), Service Cloud Consultant (preferred), and at least one additional certification (ex. Application Architect, JavaScript Developer I, etc.)

Familiarity with AppExchange products and managed packages is a plus

JavaScript frameworks (React/Vue is a bonus)

Company

CMA

At CMA, we believe in building something bigger than ourselves, every day.

Founded in 1984

Latham, New York, USA

201-500 employees

http://cma.com/

H1B Sponsorship

CMA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (3)

2023 (3)

2022 (2)

2021 (7)

2020 (5)

Funding

Current Stage

Growth Stage

Leadership Team

Kay Stafford

CEO

Company data provided by crunchbase