Metrie · 9 hours ago
Field Service Representative
Wichita, KS
Full-time
Onsite
Entry Level
2+ years expMetrie is a multi-national leader in the millwork industry, and they are seeking a Full-Time Field Service Representative. The role involves performing store fulfillment and merchandising processes at designated stores, managing inventory levels, and ensuring a positive customer experience through effective communication and operational excellence.
Building MaterialHome DecorHome ImprovementInterior DesignWood Processing
Responsibilities
Performing our Store Fulfillment and Merchandising Process at designated stores in the Wichita metropolitan area
Starting your day at home, merchandising, and stocking our products in the store, through to the final store visit wrap up; following all standard operating procedures (SOPs) for all work performed (safety, work methods, cleanliness, and merchandising standards)
Effectively manage store inventory levels utilizing our Vendor-managed inventory program (VMI), to meet Metrie standards
Provide a safe consistent shopping experience for the end consumer
Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards
Ensure a positive customer and consumer experience through relationship and partnership building; knowledge of product offering, features and use; and customer service orientation
Inspect fixtures, signage, branded marketing collateral, and pricing sets to validate they are at standard; makes necessary replacements while in-store; reports deficiencies to on-site contact; informs DM
Qualification
Required
High School diploma or GED
Valid and unrestricted driver's license & proof of valid auto insurance
Knowledge of Inventory management procedures and systems
Ability to communicate well in both verbal and written forms with a variety of people including Metrie Leadership, Store Management, store staff, and the end consumer
Ability to work efficiently, independently, and without supervision; a self-starter who can work independently, yet be an effective member of a broader remote team (provide remote updates on process and outcomes of assignments)
Ability to carry out instructions furnished in written and/or verbal form
Must be able to frequently lift and carry millwork products weighing up to 50 pounds
Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds
Frequent reaching to various levels and directions to inspect and handle products and fixtures
Occasional use and operation of basic hand tools such as power drills, impact guns, power saws, etc
Possess dexterity for complex hand-eye tasks, including moulding and door identification and differentiation, keyboarding for order entry, writing on documents/forms, and pricing accuracy
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle &/or inspect product and fixtures
Frequently required to read written & electronic documents and product labels
Continuously needs to hear and verbally communicate in order to interact with and respond to management, customer and their team members, and consumers
Will frequently be exposed to material handling equipment and conveyances (forklift, drywall carts)
Ability to use safety equipment and personal protective equipment at the work site, including working at height
The ability to work safely within any safety requirements which may apply
Daily travel to and from assigned home center stores
Preferred
2+ years of inventory replenishment experience in a box retail/building materials industry; preferred, but not required
Benefits
Comprehensive benefits package – medical, dental, and life
401(k) Retirement Savings Plan
Expensed mileage for personal vehicle usage
Development opportunities – we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth
Company
Metrie
Metrie is a building materials company in solid wood and composite molding, that offers interior doors, exterior doors and millwork items.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kent Bowie
President and CEO
Recent News
2026-01-07
2025-02-05
2024-12-28
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