Open Fertility · 13 hours ago
Practice Manager
Denver, CO
Full-time
Onsite
Mid, Senior Level
$80K/yr - $130K/yr
3+ years expOpen Fertility is committed to making exceptional fertility care accessible to more people than ever. The Practice Manager is the operational leader of their local clinic, responsible for ensuring effective daily clinical operations and driving operational excellence.
FertilityHealth CareHospital
Responsibilities
Responsible for direct oversight of non-clinical (front desk and administrative staff), clinical and day to day operations of the clinic including oversight of the nursing team, patient navigators, medical assistants
Responsible for creating a best in class patient centered experience
Responsible for interventions relating to patient concerns and escalations and resolving in a timely and thoughtful manner
Responsible for vendor and business associate contracts at the center level including but not limited to biohazard, scrubs, cleaning services, maintenance, and regulatory visits
Responsible for daily nursing, patient navigator, medical assistant and front desk coordinator schedules, PTO and timecard approval
Responsible for QC and oversight of provider(s) schedules and templates to ensure maximizing the patient experience, creating a thoughtful and productive provider schedule and ensuring billing and regulatory compliance with patient visits
Hires, coaches and develops employees and responsible for regular employee training, coaching and performance reviews
Works collaboratively with medical directors and providers within the practice operations
Monitors and trends Key Performance Indicators (KPIs) within the practice operations
Develops, implements and coordinates training programs in conjunction with applicable departments
Develops and monitors corrective action strategies and action plans
Responsible for site level P&L and budget
Qualification
Required
Bachelor's of Arts or Bachelor's Of Science Degree
Minimum three (3) years of management experience
Direct experience leading large multi-role teams
Preferred
Healthcare and/or hospitality experience a plus!
Proven success in partnering with Medical Directors and Physicians at the practice level preferred
Benefits
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance
Company
Open Fertility
Open Fertility is a fertility clinic that offers IVF, egg freezing, family planning, and personalized care services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase