IT Technician – Technical Admin Specialist jobs in United States
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Akerman LLP · 1 day ago

IT Technician – Technical Admin Specialist

positionOrlando, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Akerman LLP is one of the nation’s premier law firms, seeking an IT Technician - Technical Admin Specialist to be based in its Orlando, FL office. This role involves administering access card accounts and IT asset management processes, along with providing backup support for telecommunications and phone system accounts.

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H1B Sponsor Likelynote

Responsibilities

Create new access cards for new hires
Replace lost or stolen access cards as requested
Maintain access groups for each office location
Run access reports as requested
Enter new equipment into the asset database
Maintain and update the asset database
Initiate and maintain asset audits
Manage the return of leased equipment firm-wide
Communicate outstanding lease deliverables to responsible parties across the firm
Create and manage Absolute DDS computer tracking accounts
Install and configure telecommunications equipment, systems, applications, and accounts
Troubleshoot and repair issues with telecommunication systems, applications, and accounts
Prepare IP Telephony extension displays for new hires
Update (Add/Remove/Change) User ID Profiles for assigned Softphone features
Prepare Out Of Office (OOO) greetings as needed for current and departing employees
Maintain the Telephone Number Database to account for all Direct Inward Dial numbers and allocate as needed for new hires
Process telecom-related workflow forms for new hires and departing employees

Qualification

VoIP telecom systemsUnified Communications PlatformsIT asset managementMicrosoft ExcelTroubleshooting abilitiesCustomer service skillsMulti-taskAdaptability to new technologiesCommunication skillsAttention to detail

Required

Ability to understand and follow directions
Quick learner with the ability to adapt to new technologies
Reliable with a strong work ethic
Knowledge of IT and telecom acronyms and terminology
Hands-on experience with VoIP telecom systems (e.g., Avaya, Cisco, Mitel)
Familiarity with Unified Communications Platforms (e.g., Cisco, MS Teams, Zoom)
Strong customer service and communication skills
Excellent troubleshooting abilities
Ability to multi-task and resolve issues in a fast-paced environment
High attention to detail
Advanced skills in database applications and Microsoft Excel

Company

Akerman LLP

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Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers throughout the United States.
dateFounded in 1920
location
Miami, Florida, USA
people-size1001-5000 employees
web-link
https://www.akerman.com/

H1B Sponsorship

Akerman LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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David Ristaino
Chief Operating Officer
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Recent News

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2025-11-10
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Company data provided by crunchbase