Service Dispatcher jobs in United States
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Russell Tobin · 19 hours ago

Service Dispatcher

Russell Tobin's client is a world leader in heating, air-conditioning and refrigeration solutions, and they are seeking a reliable and organized Service Dispatcher to join their team. This role is essential in supporting daily operations by handling incoming customer calls and coordinating service requests efficiently.

ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Jessa Labata
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Responsibilities

Answer incoming customer calls and create dispatch tickets for service requests
Communicate clearly with customers and service staff
Assist with basic marketing tasks as needed
Maintain hard-copy customer files and billing records
Perform general administrative support duties

Qualification

Customer service skillsComputer skillsRecord-keeping skillsCommunication skillsMultitasking ability

Required

Strong communication and customer service skills
Basic computer and record-keeping skills
Ability to multitask and stay organized in a fast-paced environment

Preferred

Prior dispatch or office experience is a plus, but not required

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors

Company

Russell Tobin

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Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.

Funding

Current Stage
Growth Stage

Leadership Team

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John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
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Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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Company data provided by crunchbase