Russell Tobin · 19 hours ago
Service Dispatcher
Russell Tobin's client is a world leader in heating, air-conditioning and refrigeration solutions, and they are seeking a reliable and organized Service Dispatcher to join their team. This role is essential in supporting daily operations by handling incoming customer calls and coordinating service requests efficiently.
Responsibilities
Answer incoming customer calls and create dispatch tickets for service requests
Communicate clearly with customers and service staff
Assist with basic marketing tasks as needed
Maintain hard-copy customer files and billing records
Perform general administrative support duties
Qualification
Required
Strong communication and customer service skills
Basic computer and record-keeping skills
Ability to multitask and stay organized in a fast-paced environment
Preferred
Prior dispatch or office experience is a plus, but not required
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.