Black Diamond Group · 5 hours ago
Inside Sales Representative
California, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBlack Diamond Group is a company specializing in modular buildings and workforce housing solutions. They are seeking an energetic Inside Sales Representative to handle customer inquiries, prepare quotations, and collaborate with Outside Sales Representatives to grow their modular building rentals business while ensuring first-class customer service.
Oil and Gas
Responsibilities
Supporting a branch’s sales team including creating sales documents and proposals, qualifying customers, researching leads, responding to routine inquiries and information requests, generating reports related to sales activities and revenue data
Manage customer inquiries and prioritize and respond to customer requests that arise if Sales Representative is out of the office
Present price and terms to customers in accordance with standard company procedures
Generate new and repeat sales by providing product and technical information in a timely manner, while communicating the features and benefits of products in order to improve product-related sales and customer satisfaction
Create strong leads via cold calling, online bidding portals and site visits, as required
Proactively recommend ancillary, value-added items to increase customer satisfaction and improve transaction profitability
Maintain up-to-date profiles of key customers, sales and rental contract documentation within our CRM software
Contact customers following sales/rentals to ensure ongoing customer satisfaction and resolve any complaints
Coordinate and communicate with branch fleet administrator for deliveries and pickups of buildings
Remain current on consumer preferences, competitor landscapes, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, and/or reading trade journals
Ownership of branch pipeline and sales activities within our CRM software (Salesforce), including maintenance of sales KPI’s and metrics
Qualification
Required
2 years plus of sales experience in a sales or customer service industry
Must have a valid vehicle class five driver's license
Must have strong computer skills including the suite of programs within Microsoft Office
Must be proficient in English and able to communicate effectively with diverse groups of people, demonstrating cultural awareness and sensitivity in all interactions
Must be highly organized and able to manage multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and meeting deadlines
Preferred
Bachelor's Degree or Diploma is preferred
Overall strong proficiency and aptitude within technical fields with CRM software, including Salesforce, is preferred
Company
Black Diamond Group
Black Diamond has built a solid track record by providing innovative solutions using modular buildings, support equipment and surface.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$339.39M2025-06-25Post Ipo Equity· $30.91M
2025-02-20Post Ipo Debt· $299.81M
2020-12-15Post Ipo Equity· $8.67M
Leadership Team
Toby Labrie
EVP & CFO
Patrick Melanson
Retired
Recent News
Black Diamond Group Limited
2025-11-14
Black Diamond Group Limited
2025-10-31
Black Diamond Group Limited
2025-10-01
Company data provided by crunchbase