Administrative Manager jobs in United States
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Addison Group · 13 hours ago

Administrative Manager

Addison Group is partnering with a well-established financial services organization that supports homeowners through complex financial situations. They are seeking an experienced Administrative Manager to lead a Quality Assurance team within their Operations function, overseeing processes that help borrowers resolve past-due accounts and maintain homeownership.

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Growth Opportunities

Responsibilities

Lead and develop a team of 12+ employees, including supervisors and frontline staff
Set and communicate clear performance expectations and accountability measures
Evaluate operational workflows, identify risks, and recommend process enhancements
Partner with cross-functional teams to align on loss mitigation strategies and outcomes
Monitor controls and procedures to ensure adherence to regulatory and investor guidelines
Oversee key initiatives and special projects related to quality and compliance
Ensure internal audit and compliance findings are addressed and resolved in a timely manner
Analyze and report on operational trends and potential risk areas
Conduct periodic reviews of high-risk processes to assess effectiveness of controls
Support leadership with additional projects and responsibilities as needed

Qualification

Process ImprovementAnalytical SkillsLeadershipMicrosoft OfficeCommunication Skills

Required

5–7 years of experience leading management-level professionals who oversee frontline teams
Bachelor's degree required
Proficiency in Microsoft Office, with strong Excel skills preferred
Demonstrated ability to assess operations and implement process improvements
Strong analytical and problem-solving capabilities
Proven leadership skills with the ability to coach, motivate, and develop teams
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Excellent written and verbal communication skills, including leading meetings and presentations

Preferred

Proficiency in Microsoft Office, with strong Excel skills preferred

Benefits

Medical
Dental
Vision
401(k)

Company

Addison Group

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Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity

Leadership Team

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Thomas B. Moran
CEO
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Company data provided by crunchbase