Guardian Pharmacy · 1 day ago
Operational Effectiveness and Process Improvement Analyst
Kernersville, NC
Full-time
Onsite
Entry, Mid Level
2+ years expGuardian Pharmacy is one of the nation’s largest long-term care pharmacy services providers, dedicated to transforming medication management. The Operational Effectiveness and Process Improvement Analyst will lead initiatives to enhance operational performance and efficiency through data analysis and process optimization.
Family & CareHealthcareAssisted LivingElder CareHealth CareNursing and Residential Care
Responsibilities
Lead continuous improvement efforts by identifying opportunities to optimize pharmacy workflows and operational efficiency
Collect, analyze, and interpret operational data to identify inefficiencies, bottlenecks, and areas for improvement
Develop, evaluate, and implement solutions to improve workflow efficiency and productivity
Collaborate cross-functionally to gain alignment, support, and approval for system and process changes from key stakeholders
Conduct training sessions and provide ongoing support for newly implemented processes, tools, or technologies
Deliver timely and accurate ad-hoc analyses and reports to support informed business decisions and daily operational needs
Develop and maintain dashboards and reports to monitor and improve workflow across all areas of operations
Perform other related duties and responsibilities as assigned
Qualification
Required
Bachelor's degree required
2–5 years of related professional experience
Proficiency in SQL
Experience with continuous process improvement methodologies, including Lean principles and tools
Strong analytical and problem-solving skills with keen attention to detail and accuracy
Ability to work independently, manage multiple priorities, and meet strict deadlines
Strong interpersonal and communication skills, with the ability to collaborate effectively across departments
Proven ability to function effectively both independently and as part of a project team
Ability to thrive in a fast-paced, team-oriented environment
Work Ethic & Integrity: Demonstrates a strong internal drive to excel and aligns with company values and philosophy
Leadership: Ability to lead project teams to deadlines while fostering a collaborative, team-focused environment
Relationship-Driven: Skilled at building strong relationships and serving as a trusted advisor to business partners
Strategic Thinking & Planning: Ability to think proactively, plan effectively, and manage time efficiently
Problem Solving: Capable of analyzing issues and developing solutions at both strategic and functional levels
Team Orientation: Works collaboratively and effectively with colleagues across all levels of the organization
Preferred
Advanced computer skills; experience with Excel and Microsoft Power Platform (Power Pivot, Power View) preferred
Benefits
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
Company
Guardian Pharmacy
Guardian Pharmacy offers medication management services for long-term pharmacy care.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$217.5MKey Investors
Regions Bank
2025-05-22Post Ipo Secondary· $157.5M
2024-09-26IPO
2018-07-16Debt Financing· $60M
Leadership Team
Doug Towns
Vice President, General Counsel & Senior Compliance Officer
Jeff Tuch
VP - Purchasing & Pricing Analytics
Recent News
2026-01-15
2025-11-11
2025-11-11
Company data provided by crunchbase