Uniti Group Inc. · 1 day ago
Sr. Project Manager – DF Test and Turn Up Specialist
Uniti Group Inc. is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. The Service Delivery DF Test and Turn Up Specialist will provide excellent customer service and operational oversight of DF customer turn-ups, including test and turn up support, internal and external coordination, and technical assistance.
Responsibilities
Maintain proactive cadence with Dark Fiber customers in relation to their test and turn up efforts
Coordinate internal and external stakeholder meetings in support of test and turn up efforts; including readiness checks for continuity, labeling, cross-connects, and demarc validation
Provide timely project updates to internal and external customers
Conduct trend analysis of projects to identify roadblocks and areas of opportunity for improvement
Efficient and productive use of all available tools, i.e., Salesforce, Excel, MS Visio, etc
Create project tracking reports and dashboards to provide real time analysis of project status
Working with Network and Fiber Operations teams to ensure all necessary Circuit documentation is easily accessible and organized (ex: Leasing, WIN APA, Sapphire identifying information)
Review OTDR traces for accuracy and quality, ensuring correct test parameters and documentation
Identify and document splices, connectors, reflective/non-reflective events; calculate end-to-end loss, ORL, and attenuation
Compare results to baselines/as-builts, flag anomalies, and recommend remediation
Produce OTDR review reports and update inventory/GIS with validated data
Organize and conduct test and turn up training for project managers and new hires
Collaborate internally to establish or improve processes related to DF test and turn up
Participate in post-implementation reviews and periodic quality audits
Qualification
Required
3-5 years of experience in fiber optic network operations, OSP/ISP, or service delivery
Experience managing dark fiber routes, splice validation, and GIS/strand inventory updates
Working knowledge of chromatic dispersion and PMD testing
Expertise with OTDR testing, use of launch/receive fibers, and interpretation of event tables
Proficiency with light source/power meter testing, connector inspection/cleaning, and loss budget calculations
Company
Uniti Group Inc.
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.