NEOGOV · 4 days ago
Coordinator of Library and Academic Support
Crystal Lake, IL
Full-time
Onsite
Mid Level
$70K/yr - $99K/yrNEOGOV is associated with McHenry County College, which is seeking a Coordinator of Library and Academic Support. The role involves overseeing library and academic support services, coordinating data collection and analysis, leading marketing efforts, and ensuring effective use of technology to support student success.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinate long-term planning, goal-setting, and lead the assessment of services and resources offered by the Library and the Tutoring and Academic Support Center
Direct the day-to-day tasks of the Library Assistants and Specialists and assist the Executive Director in making certain the Library and Learning Commons is functioning well and that deadlines are being met
Lead the development and/or improvement of workflows, process documentation, and policies for major operational initiatives, including but not limited to student employee hiring and management, and the integration of accessibility best practices and compliance
Lead the creation of marketing campaigns and materials and oversee the distribution of these material
Ensure that the Library, and the Tutoring and Academic Support Center are utilizing and implementing technology effectively to support student success
Facilitate training and development for the campus community in a variety of formats to include professional development days, virtual trainings, tutorials, seminars, and faculty and employee meetings
Lead the student employees by creating and implementing processes, schedules, documents, and long-term projects to support student employees
Create, modify, and maintain research guides (LibGuides), Canvas shells, and departmental websites
Work directly with the Executive Director and the Grants department to find grant opportunities, collaborate on grant writing, and support the coordination and implementation of awarded grants
Create and maintain a variety of documents (e.g. forms, presentation materials, meeting agendas, minutes, etc.), aligning with branding standards of the College
Coordinate, maintain, and process the contracts, invoices, purchases, payments, and records for all vendors
Create opportunities to collaborate with local public libraries, MCC partnerships, and other local non-profits
Create and implement services and resources with inclusive design and accessibility at the center
Monitor the overall web-accessibility and universal design of resources and services offered and provide suggestions for improvements and changes
Lead the data collection, analysis, and communication of the data to ensure continuous improvement to inform changes to resources and services
Compile data and information for governmental and institutional reports and lead in preparing reports
Lead meeting/special event preparation (e.g. team meetings, committee meetings, etc.) by drafting the agendas, sending invitations, scheduling facilities, taking minutes, arranging catering/other services as necessary
Work collaboratively with the library team to support the library's technical services needs, which include cataloging, inventory management, and processing of materials
Provide input and collaborate in the selection and withdrawal of library collection and resources
Represent the Library and the Tutoring and Academic Support Center campus-wide enrollment and retention events and programs
Serve as a key point of contact for students, employees and community members, providing information, services, and overall excellent customer service
Work collaboratively with others (e.g. supervisor, campus leadership, colleagues, stakeholders, student employees, vendors) to accomplish functions and responsibilities
Provide back-up coverage for circulation functions; as well as back-up coverage for tutoring, academic support, and reference functions
Assume additional duties as assigned by immediate supervisor
Qualification
Required
Bachelor's degree from regionally accredited institution
Experience coordinating or working directly in an academic support program, library, or higher education
Proficient technology skills and experience with software such as Microsoft Office Suite, Alma, Navigate360, Canvas, SpringShare
Ability and willingness to learn systems and applications that use advanced technology
Self-motivated, self-directed, and the ability to work independently
Excellent organization and coordination abilities, including the ability to plan, organize, and supervise a variety of activities and events
Must have and maintain a valid driver's license, safe driving record, current automobile insurance, and use of personal car
Effective written and oral communications skills and ability to engage in conflict resolution
Proven problem-solving and decision-making skills and solution-minded approach
Ability to bend and reach, and safely lift 50 lbs. unassisted
Strong customer service orientation and interpersonal skills
Be flexible and willing to work in a dynamic environment focused on continuous improvement
Commitment and respect for diversity, equity, belonging, and inclusion
Commitment to the College's mission, vision, values, and goals
Preferred
Master's degree from regionally accredited institution
Project management or coordinator experience
Bilingual language skills (English – Spanish)
Benefits
Medical
Dental
Vision
Life and long term disability coverages
Flexible spending accounts
15 paid holidays
A competitive bank of vacation, sick, and personal leave time
Optional Sick Leave Pool
Deferred compensation plans
Tuition and fees for any full time employee who takes credit courses at MCC
Tuition reimbursement for pre-approved course work taken at a regionally accredited institution upon successful completion of such course
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase