OneMain Financial · 2 hours ago
Capacity Planning Analyst
Wilmington, DE
Full-time
Hybrid
Senior Level
5+ years expOneMain Financial is seeking a Capacity Planning Analyst to manage the Capacity Plan and Performance Management for Operations within a specific line of business. The role involves collaborating with key business units to ensure appropriate staffing and budget considerations, while also analyzing workload and resource availability to project future capacity needs.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Manage monthly and/or quarterly Cap Plans for designated business units
Develop, prepare and analyze current and projected workload, resource availability, and any constraints or limitations to project future capacity needs to allow the business to effectively meet performance expectations
Compare projected need with the available resources to identify any potential capacity gaps and alignment with budget
Monitor attrition rates across business units and identify backfill needs and monitor run rates. Organize approvals for add to staff roles to COO. Develop simple ROI arguments for adding additional FTE as needed
Analyze results of operations and performance based on existing reporting and ad hoc analytical business needs
Partner with Business, Finance, Risk and Human Resource Leaders to address gaps such as adding resources, adjusting workloads or optimizing resource allocation
Maintain routines with Business, Finance, Risk, HR, Recruiting, Cap Planning – to keep informed of hiring plans, including initiatives, business performance, reporting and strategic objectives and priorities
Give presentations to various levels of management on reporting and analysis
Develop and implement new processes ranging in various levels of difficulty
Connect training needs to various business units as needed for business growth through new hire process
Identify and escalate to senior management any reporting or analytical observations that provide risk to any business area
Utilize tools and methodologies to drive initiatives
Develop and maintain strong company relationships through effective communication and joint work initiatives
Performs all other duties as assigned by Management
Qualification
Required
HS Diploma or GED
5 to 7 years' experience in operational forecasting, staffing, and scheduling. Operations experience managing complex initiatives a plus
Demonstrated understanding of the flexibility required in real world implementations
Able to conform to shifting priorities and demands through analytical and problem-solving capabilities
Ability to influence others to gain consensus
Able to work on cross-functional, inter-department project teams with tight deadlines and heavy workloads. Experience interacting with business and technical individuals at all levels
May include travel
Preferred
Bachelor's Degree in related business field
Benefits
Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.9BKey Investors
Apollo,Varde Partners
2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2026-01-13
2025-11-08
2025-10-29
Company data provided by crunchbase