Mployer · 14 hours ago
Senior Billing Analyst (SaaS)
Nashville, TN
Full-time
Hybrid
Mid, Senior Level
4+ years expMployer is a leading provider of benefit analytics, empowering employers, employees, and benefits consultants to assess, rate, and communicate the value of employee benefits. They are seeking a detail-oriented and proactive Senior Billing Analyst to manage end-to-end billing operations, ensuring accurate invoicing, strong cash collections, and clean reconciliation between their CRM and billing systems.
AdviceCommercial InsuranceEmployee BenefitsFinancial ServicesInsurance
Responsibilities
Manage the company’s billing platform and ensure timely, accurate invoicing across all customer accounts
Reconcile contract terms, rates, billing schedules, and service periods between HubSpot (CRM) and the billing system
Maintain billing integrity across renewals, expansions, prorations, and amendments
Own collections outreach and follow-up for outstanding invoices
Partner with internal stakeholders to resolve billing disputes and accelerate payment timelines
Monitor aging reports and drive improvements in cash flow and collection efficiency
Oversee weekly check payment deposits and ensure proper application to customer accounts
Perform regular billing and cash reconciliations to support accurate financial reporting
Coordinate with accounting tools (QuickBooks, Bill.com) as needed to ensure clean close processes
Identify gaps and inefficiencies across billing, invoicing, and collections workflows
Lead automation initiatives to improve accuracy, throughput, and scalability
Serve as a key operator in strengthening integrations between HubSpot, Maxio, and downstream finance systems
Work closely with Finance, RevOps, and Partner Success to ensure billing aligns with customer agreements
Support CFO with reporting, billing insights, and ad hoc analysis related to revenue operations
Qualification
Required
4–7+ years of experience in billing, accounts receivable, or revenue operations in a SaaS environment
Hands-on experience with CRM systems (HubSpot strongly preferred)
Experience with subscription billing platforms (Maxio highly desired)
Strong understanding of recurring revenue billing models and invoicing schedules
Proven ability to manage collections processes professionally and effectively
Comfortable working with financial systems and reconciliations (QuickBooks experience a plus)
Advanced Excel / Google Sheets skills; experience improving workflows through automation tools is a bonus
Highly organized, detail-oriented, and able to operate with autonomy in a fast-moving environment
Company
Mployer
Mployer is the industry leader in benefit analytics.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$1.6MKey Investors
SeedToB CapitalMartin Ventures
2022-06-09Seed
2021-11-02Seed· $1.6M
2020-12-02Seed
Leadership Team
Brian Freeman
CEO
Recent News
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