Fifth Third Bank · 1 day ago
Lockbox Supervisor Sun-Thurs Third Shift
Cincinnati, OH
Full-time
Onsite
Entry, Mid Level
1+ years expFifth Third Bank is a leading financial institution that connects great people to great opportunities. The Lockbox Supervisor will assist the shift manager in managing day-to-day operations within Lockbox, overseeing a team and ensuring deadlines are met while maintaining a positive customer experience.
LendingFinanceBankingMedia and EntertainmentCommercial LendingFinancial ExchangesFinancial ServicesMortgage
Responsibilities
Manage day-to-day operations to ensure daily deadlines are met by effectively monitoring workflow and reallocating resources as required
Follow up and resolve any accuracy issues and report resolution to Lockbox management
Manage and review team member productivity and quality on a regular basis
Respond promptly to customer inquiries and requests, helping coordinate activities of appropriate Fifth Third team members to resolve issues
Complete administrative tasks related to hiring, onboarding, scheduling, and training
Support shift manager in achieving production and accuracy goals and provide back-up for all functions
Work to create a positive and engaging environment for team
Responsible for functionality and maintenance of area equipment
Assist with production workflow as needed
Perform other duties as assigned
Qualification
Required
Associates Degree in Business or equivalent work experience
One to three years of Banking operations or related experience
Ability and willingness to share product and process knowledge with co-workers and a strong commitment to teamwork
Basic level computer knowledge, including Word, Excel, PowerPoint, MS Access
Excellent organizational skills
Strong written and verbal communication skills
Ability to function in a fast-paced environment
Demonstrated self-motivation
Detail oriented
Preferred
Previous management experience preferably in operations environment
Benefits
Comprehensive benefits
Incentive compensation plan
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
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